Customer Care Assistant jobs in Großbritannien

Are you a dedicated RVN looking for a part-time opportunity in a friendly, well-equipped practice? Clent Hills Vets in Hagley are looking for a passionate nurse to join the team on a 12-month maternity cover contract.

A Fulfilling and Flexible Role

This is a part-time position totalling 22.5 hours per week, ideally worked as follows:

• Tuesday 8:00am - 4:00pm
• Wednesday 11:00am - 7:00pm
• Thursday 8:00am - 4:00pm

You'll also be part of a 1 in 10 Saturday rota (9:00am - 5:00pm), paid as overtime. This role is based at our Hagley branch - a friendly, community-focused site supported by a close-knit team of 2 Vets, 2 Nurses, a VCA and our customer care colleagues.

About Clent Hills Vets

With branches in Bromsgrove, Hagley and Rubery, and a dedicated Pet Fitness & Rehabilitation Centre, we've been trusted by over 9,000 pet owners across Worcestershire and the West Midlands since 1996.

We're proud to offer a high standard of care, supported by a team that includes certificate holders in Small Animal Medicine and Surgery, with additional certs in Feline Medicine and Ophthalmology in progress. Across our sites, you'll have access to equipment including:

• Digital x-ray and dental x-ray
• Ultrasound at both branches
• Endoscopy, laparoscopy and orthopaedics (including TPLO and fracture repair) at our Bromsgrove site

Be Part of a Compassionate, Skilled Team

Our Hagley site has a strong community feel and is known for its friendly, supportive atmosphere. Whether you're assisting in consults, caring for inpatients, or supporting the wider team, you'll be helping to uphold our commitment to excellent care and trusted client relationships.

Because Our People Matter

We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary of up to £18,299 DOE (based on 22.5 hours), you will benefit from:

Work Life Balance

• 6.6 weeks annual leave (pro rata)
• Increasing holiday allowance based on length of service
• Your birthday as a paid day off

Wellbeing

• Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
• Private Medical Insurance
• Cycle to Work scheme
• Initiatives focused on employee wellbeing, including discounted gym membership
• Non-accidental injury support

Development

• £550 CPD allowance with 24 hours paid pro rata
• Certificate Support
• Learning and development opportunities via the IVC Evidensia Academy
• Access to Vetlexicon - our online encyclopaedia provider
• All our Vets & Nurses can apply for research funding
• Infection Prevention and Control Programme
• Quality Improvement Programme

Professional Memberships

• VDS cover
• RCVS fees

Additional

• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension - 5% Employee / 3% Employer
• Discounted staff pet care