Customer Care Assistant jobs in United Kingdom

Bedfordshire Hospitals NHS Foundation Trust is seeking a Registered Endoscopy Nurse to deliver high-quality patient care as part of the Endoscopy Team.

The role involves working in all areas of Endoscopy, including pre-assessment, admission, and recovery of patients, using specialized equipment, and providing technical support during endoscopy procedures.

The primary aim of the Endoscopy Unit is to provide a high-quality, comprehensive endoscopy facility for patients. The successful candidate will participate in the traceability and maintenance of endoscopes and undertake pre-assessment for patients prior to their admission.

Responsibilities include:

• Preparation of endoscopy rooms and equipment needed for clinics
• Supervising junior staff as appropriate
• Assessment, planning, implementation, and evaluation of care for individual and groups of patients
• Reporting the condition of patients to medical staff and liaising with medical staff

• Registered with the NMC
• Evidence of Continuing Professional Development
• MSPP or Equivalent
• Gastrointestinal nurses course
• Diploma/Degree in Health-related subject

• Understanding the role of the Endoscopy Nurse
• Experience of Clinical Governance and Audit
• Experience of working in partnership with consultants to deliver clinical care
• Awareness of current nursing issues

• Ability to work as a team member
• The ability to prioritize workload and patient care needs
• Basic IT skills
• Venepuncture and cannulation skills

Please note that vacancies may close prior to the advertised closing date when a sufficient number of applications have been received. The closing date is 17 October 2025.

We are an equal opportunities employer and welcome applications from all sections of the community.