Healthcare Assistant - Acute Medicine

The Shrewsbury and Telford Hospital NHS Trust; Telford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Telford seeks a compassionate Healthcare Assistant to join the Acute Medicine team. The role involves providing excellent patient-focused care in a fast-paced clinical environment. Candidates should possess strong communication and observation skills, along with relevant qualifications. Full and part-time positions are available, with comprehensive training provided.

Qualifications

• Understanding of Health Care Assistant role requirements.
• Demonstration of Trust Values in practice.
• Previous hospital experience.

Responsibilities

• Deliver patient-focused care in a challenging environment.
• Work in the Acute Medical unit, assessing and treating patients.
• Engage in a comprehensive induction programme.

Skills

Strong communication skills

Observation skills

Education

GCSE in Maths and English grade 9-4 or Functional Skills Level 1

NVQ2/3 in Health related subject

Job description

Go back The Shrewsbury and Telford Hospital NHS Trust

Healthcare Assistant - Acute Medicine

The closing date is 20 October 2025

We have full and part time positions available at The Princess Royal Hospital.

We are looking for caring, compassionate individuals who have strong communication and observation skills to deliver excellent patient-focused care in a challenging environment.

We will complete a comprehensive induction programme that will fully prepare you for the role and you will be working in a stimulating and supportive clinical environment with many opportunities for learning and development.

Main duties of the job

An exciting opportunity has arisen for Healthcare Assistants to join the team in Acute Medicine at The Princess Royal Hospital.

The Acute Floor the Acute Medical unit (AMU), Acute Medical Assessment (AMA) and Same Day Emergency Care (SDEC) which is a seated area for patients who are referred requiring a medical assessment but may go home the same day. AMU/AMA and SDEC is a fast-paced environment, in which patients are assessed and treated for a variety of medical conditions before being sent home or on to a specialist ward.

If you think you can help us achieve our goal of being the safest and kindest ward at The Princess Royal Hospital NHS Trust, we would like to hear from you.

*Please note if you don't hold the relevant qualifications as detailed in the person specification, there will be a requirement to sit our simple in house Numeracy and Literacy assessments*

About us

We are looking for caring, compassionate individuals who have strong communication and observation skills to deliver excellent patient-focused care in a challenging environment.

We will complete a comprehensive induction programme that will fully prepare you for the role andyou will be working in a stimulating and supportive clinical environment with many opportunities for learning and development.

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack.

Person Specification

Qualifications

• GCSE in Maths and English grade 9-4 ( A - C) or Functional Skills Level 1 or higher
• NVQ2/3 in Health related subject

Experience

• Can demonstrate an understanding, through personal statement and interview, of what is required within the role of a Health Care Assistant in the care setting
• Can describe the Trust Values and demonstrate how they put these in to practice within their caring role
• Previous hospital experience

Communication Skills

• Evidence of effective verbal/face to face/telephone/written communications and listening skills
• Evidence of the ability to work with others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

The Shrewsbury and Telford Hospital NHS Trust