Customer Care Advisor jobs in United Kingdom

Our store teams are the warm arm of reassurance, the friendly face offering incredible product insight, product knowledge & trust. Whether it be our in‑store personal shopping experiences, car seat consultations, in‑store parent‑to‑be events, or someone to help guide our customers along their unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby’s 1st birthday is a magical moment they’ll cherish forever.

Our Sales Consultant / Sales Assistant teams are ambassadors of these magical moments & the heart of our business. Here at Mamas & Papas Ipswich store we are offering a 9‑month fixed‑term contract for an 8‑hour per week role on a Saturday, Sunday or both basis.

• Provide personal shopping experience, car seat consultations & parent‑to‑be events.
• Deliver product insight & product knowledge to support customers.
• Guide customers along their unique parenting journey & make their buying moments magical.

• Retail assistant, sales assistant or customer service background.
• Love putting a smile on a customer’s face and creating magical moments.

Mamas & Papas is committed to championing people of all cultures, ethnicities and gender preferences, celebrating diversity in all its forms through our campaigns and actions.

Download your CV and complete our short Mamas & Papas application form (2 minutes max).

• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes.
• Company Bonus Schemes.
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online.
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
• Subsidised health & critical illness cover and insurances.
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
• Supportive Foster Care & Carers Leave offering.
• Support for Loss and Bereavement.
• A Menopause Friendly Employer.
• Employee Recognition and Appreciation Schemes.
• At Mamas & Papas, we’re a business for the future. Every day, we help welcome a new generation of children into the world and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope. Visit our website and view our "For the Future" commitment.
• Oh, and a great bunch of people to work with too.