Machinery Commercial Manager

Carrs Billington Agriculture (Sales) Ltd.; Carlisle; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading agricultural support firm is seeking a key leader to drive operational performance in their Machinery Division. In this role, you will oversee budgets, support the sales team, and ensure compliance with dealer standards while fostering a high-performing team environment. The ideal candidate will possess strong communication and project management skills, along with a background in agricultural sales support. Benefits include an attractive salary package, generous leave, and access to employee assistance programs.

Benefits

Attractive salary package

Generous annual leave

Employee Assistance Programme

Staff discount

Flexible life assurance

Pension scheme enrollment after 3 months

Qualifications

• Experience supporting sales teams in an agricultural environment.
• Demonstrated experience in leading and developing admin teams.
• Ability to communicate effectively with internal and external stakeholders.

Responsibilities

• Drive operational excellence and continuous improvement.
• Lead the Machinery team to achieve sales growth.
• Manage budgets and pricing to ensure commercial viability.
• Champion CRM and electronic sales processes.
• Deliver timely insights through reporting and analytics.
• Oversee stock optimisation and new depot sales operations.
• Develop and maintain training needs for dealer standards.

Skills

Relationship building

Process efficiency

Communication

Team leadership

Stock optimisation

Budget monitoring

Cross-functional collaboration

Project management

Tools

CRM / IBCOS

D365

Job description

About Us

Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr's Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions.

Carr's Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods.

The Job

In this pivotal role as you'll be at the heart of driving performance and operational excellence – overseeing budgets, system management, reporting, training coordination, brand support, and administrative processes. As a key member of the central management team, you'll work collaboratively across departments to ensure alignment with dealer standards, financial controls, and strategic objectives, while managing and developing systems, processes, and financial arrangements that underpin the division's success – all while keeping customer satisfaction at the forefront.

Responsibilities

• Drive operational excellence and continuous improvement by developing systems and processes to meet changing business needs.
• Lead and support the Machinery team to achieve sales growth and high performance, including direct support for Regional Sales Managers.
• Oversee budgets, pricing, commission control, and bonus management to ensure commercial viability.
• Champion CRM and electronic sales processes, ensuring compliance and streamlined workflows.
• Manage reporting and analytics, delivering clear, timely insights to key stakeholders.
• Oversee stock optimisation, e-commerce activity, and integration of new depot sales operations.
• Act as the central link between Head Office functions (Finance, IT, Marketing) and the Machinery Division.
• Lead, coach, and develop the Machinery Admin Team, fostering a cohesive and high‑performing support function.
• Identify and address training needs across the division to maintain dealer standards and compliance.
• Ensure adherence to company policies, health and safety standards, and relevant industry legislation.

Essential Skills

SKILLS, EXPERIENCE AND QUALITIES REQUIRED

• Experience of building relationships with, and supporting sales teams.
• Proven, demonstrable experience of identifying and implementing process efficiencies across departments.
• A 'people‑person' who can communicate in a positive and constructive manner, with all internal and external stakeholders.
• Enthusiastic, self‑motivated, organised, inspiring person who can lead and develop a strong, cohesive team.
• Understanding of stock optimisation, write‑downs, and budget monitoring.
• Proven ability to lead admin teams and manage pooled capacity.
• Strong cross‑functional collaboration skills.
• Excellent communication skills across all levels of the business.
• Strong organisational and project management abilities.

Desirable Skills

• Familiarity with AGCO, Yamaha, and other manufacturer dealer standards.
• Experience managing dealer portals and compliance feedback.
• Experience developing or supporting online sales channels.
• Proven experience managing CRM / IBCOS and/or D365 platforms and integrations.

Benefits

As part of The Billington Group we offer a wide range of employee benefits including:

• An attractive salary package.
• Annual salary reviews in September each year.
• A minimum of 25 days annual leave.
• Opportunity to work for a well‑established family‑owned business with ambitions for growth and innovation.

Your Health

Health Assured: Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice.

Sick pay: Generous company sick pay entitlement.

Health Cash Plan: A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more.

Your Lifestyle

Staff Discount: Colleagues are eligible for a generous staff discount on selected products at our Country Stores.

Cycle to work scheme: A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.

Flexible life assurance and critical illness cover: Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates.

My Savings Hub: Access to an exclusive member's discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays.

Salary finance benefits: Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education.

Your Future

Pension: Enrolment into the Company pension scheme after 3 months of employment.

Training & Development: Role specific training and ongoing training and development opportunities identified through our annual ap