Customer Care Advisor jobs in United Kingdom

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

The Account Executive position creates and secures qualified business opportunities to generate new revenue within LexisNexis.

• Prospecting into strategic business accounts via cold call, email and social strategies
• Driving sales growth and pipeline through setting up qualified meetings
• Producing creative strategies for targeting decision-makers at prospect accounts in order to book sales appointments
• Identifying the needs and challenges of the prospective customer
• Working closely with sales teams to schedule qualified demonstrations, meetings, build pipeline, and produce real business opportunities
• Meeting monthly with Management to share success stories and discuss effective sales and business development strategies
• Carrying out all responsibilities in an honest, ethical and professional manner

• Have excellent lead generation or inside sales experience
• Be experienced with cold calling
• Be a great listener, quick thinker, and the ability to work solo and as a team
• Display solid verbal and written communication skills
• Have great attention to detail and the ability to follow defined processes
• Have good time management skills
• Be able to use Microsoft Office applications (Word, Excel, PowerPoint and Outlook) and CRM

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Wellbeing programs
• Life assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan
• Electric Vehicle Scheme
• Optional Dental Insurance
• Maternity, paternity and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts scheme via Perks at Work

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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