Retail Banking Apprentice: Customer Care & Qualification

Barclays; Manchester; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading banking institution in Manchester is offering an apprenticeship as a Senior Financial Services Customer Adviser. This is a full-time role where apprentices will earn a competitive salary while gaining valuable professional qualifications. Candidates need 5 GCSEs including Maths and English, and should demonstrate commitment, enthusiasm, and excellent customer service skills. The role involves research support, collaboration with teams, and direct customer interaction.

Benefits

Competitive salary

Professional qualification

Flexible working environment

Qualifications

• 5 GCSE's at grades A*- C including Maths and English.
• Strong commitment and enthusiasm for learning.
• Ability to work collaboratively in teams.

Responsibilities

• Execute small research projects to support decision-making.
• Collaborate with cross-functional teams on business initiatives.
• Provide customer service support and manage client relationships.

Skills

Customer service

Research and analysis

Communication

Team collaboration

Education

5 GCSE's at grades A*-C (9-5) including Maths and English (or equivalent)

Job description

A leading banking institution in Manchester is offering an apprenticeship as a Senior Financial Services Customer Adviser. This is a full-time role where apprentices will earn a competitive salary while gaining valuable professional qualifications. Candidates need 5 GCSEs including Maths and English, and should demonstrate commitment, enthusiasm, and excellent customer service skills. The role involves research support, collaboration with teams, and direct customer interaction.