Dutch And French Speaking Customer Service Representative

French Selection UK; United Kingdom; Remote; GBP 35,000; Full time

Job summary

A successful healthcare supplier is looking for a Dutch and French Speaking Customer Service Representative to join their remote team in the UK. Candidates must be based in the UK and are required for initial training and occasional office visits. The role focuses on delivering exceptional customer service through various channels and supporting stakeholders across Europe. Previous customer service experience and multilingual fluency are key for this position. The salary is around £35,000 per annum.

Qualifications

• Must be multilingual with fluency in Dutch and French.
• Previous experience in customer service is essential.
• IT literate with a hands-on attitude.

Responsibilities

• Deliver exceptional service to ensure positive customer interactions.
• Support internal and external stakeholders across Europe.
• Respond to customer queries via email and phone promptly.
• Manage administrative tasks related to customer accounts and orders.

Skills

Fluency in Dutch

Fluency in French

Customer service experience

Great communication skills

IT literacy

Job description

Dutch And French Speaking Customer Service Representative

Remote in the UK

Ref: 5497M4

Company Profile

A successful and well-established healthcare supplier.

Responsibilities

Dutch And French Speaking Customer Service Representative

Location: Remote working

Candidates must be based in the UK in order to be considered and will be required to attend the office for initial training and occasional visits to the office

Salary: around £35,000 per annum

Ref: 5497M4

Main duties: You’ll focus on delivering exceptional service and ensuring every customer interaction is a positive one

• Support both internal and external stakeholders across Europe
• Respond to customer queries via email and phone in a professional and timely manner
• Provide clear, supportive assistance to customers across various channels
• Manage administrative tasks related to customer accounts and orders

Candidate's Profile

• Multilingual with fluency in Dutch and French
• Previous experience in customer service
• IT literate
• Hands-on attitude and great communication skills