Customer Care Advisor jobs in Germany

Are you passionate about sales and looking to make a real impact in the world of logistics? We’re seeking a dynamic Freight Account Manager to join our market-leading International Road Logistics team. If you're driven to win new business, deliver exceptional service, and help our clients thrive, we want to hear from you! Apply now to take your career to the next level with a company that values growth, innovation, and accountability.

We are currently recruiting for a Freight Account Manager to join our highly successful, market-leading International Road Logistics team. Due to continued growth and investment, we are seeking a Sales Executive who will be responsible for generating new business and promoting our freight services to both potential clients and existing customers. This role will encompass full account management, from initial telesales through to delivery, with the Account Manager expected to drive profit growth through effective customer management.

We are looking for enthusiastic, innovative, and motivated individuals with a genuine passion for sales. The ideal candidate will go the extra mile to understand the unique needs of each customer, providing a tailored account management service that adds real value to their business. The role also requires offering unrivalled accountability within the industry.

• Generate new prospect leads and new accounts over the telephone and face-to-face.
• Role will involve Telesales, Face to Face selling (B2B), Negotiations and Presentations.
• Consistently grow the gross profit and achieve the targets as set out in the Account Manager Scheme.
• Achieve Sales productivity and revenue targets.
• Provide a high level of internal and external customer care.
• Provide customers with accurate and cost effective quotations.
• Prepare weekly/monthly figures of sales activity as instructed by the Branch Manager.

• Experience working in a proactive telesales or cold calling sales role ideally with Outbound telesales experience.
• Experience of generating own sales leads would be beneficial.
• Experience of working to targets and KPI’s.
• GCSE Maths and English Grade C or above (or equivalent).
• Strong administration and organisation skills.
• Ability to influence others.
• Full Driving Licence.

If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefits information, recognition and its wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this is to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer that recognises the skills, expertise and value service leavers bring to our organisation.