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Coordinator of Older Adults Services
Job summary
A community-based health and social care organization in Northern Ireland is looking for a qualified professional to lead their Older Adults Services. Responsibilities include supervising staff, supporting the domiciliary care department, and promoting community engagement to reduce isolation among older adults. Candidates should have a Level 5 qualification in health and social care and relevant experience in social inclusion. A full UK driving license is required for travel between service sites.
Qualifications
- Proven experience in coordinating older adults' social care services.
- Experience working with communities and understanding regulatory frameworks.
- Full, clean UK driving licence is essential.
Responsibilities
- Provide leadership for the telephone line and social club.
- Support the Registered Manager in domiciliary care.
- Ensure compliance with legislation and best practices.
- Drive community engagement and advocacy for older adults.
- Maintain and analyze records of service delivery.
Skills
Education
Ardcomm is a community-based health and social care organisation and our Older Adults Services are dedicated to supporting older adults to maintain independence, well-being, and social connection. Our Older Adults Services aim to reduce isolation and loneliness while promoting access to essential health and social care. We deliver support through three integrated workstreams; - Domiciliary Care Department: A regulated service led by a Registered Manager. - Good Morning West Belfast: A daily telephone check-in and support line. - Elders Forum: social club supporting in-person activities including daily meals, health and education workshops, outings and celebrations, and advocacy. Together, these services ensure older adults remain connected, empowered, and included in community life.
Location: 61-63 Ardmonagh Gardens, Belfast, ANTRIM, Northern Ireland
- Provide supervision and leadership for the unregulated services (telephone line and social club).
- Support the Registered Manager in the domiciliary care department.
- Ensure services are person-centred, inclusive, and compliant with legislation and best practice.
- Drive innovation, community engagement, and advocacy to strengthen the voice of older adults.
- Maintain accurate records of service delivery, staff activity, and user engagement.
- Develop and oversee databases for data capture and monitoring.
- Regularly review online systems to ensure data quality and integrity.
- Analyse service data to identify emerging needs, gaps, and opportunities for improvement.
- Produce reports and dashboards to support evaluation, compliance, and strategic planning.
- Level 5 qualification or above in health and social care, gerontology, public health, or a related field.
- Proven experience (1-2 years) in coordinating telehealth programs or older adults social care services.
- Experience in working with older populations and understanding their health and social needs, and the regulatory frameworks that govern good practice.
- Driving: The post holder will be required to travel between Ardcomm service sites and community venues. A full, clean UK driving licence is essential.
- Insurance: The post holder must hold appropriate business use insurance for their vehicle.
- Experience working with third-party providers, community organisations, or local authorities.
- Previous experience in a social inclusion or community development role, particularly involving older adults.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.