Sales Support Coordinator

Rise Technical Recruitment Limited; West Midlands; On-site; GBP 30,000 - 36,000; Full time

Job summary

A well-established UK engineering company is seeking a Sales Support Coordinator to act as a vital link between sales and customers. The candidate will manage customer inquiries, prepare technical documentation, and collaborate with internal teams to ensure project deadlines are met. Ideal candidates will have experience in sales support within the engineering industry and be proficient in Microsoft Office. This role offers a salary up to £36,000 and excellent company benefits, fostering personal and professional development.

Benefits

Good Working Hours

Company Benefits

Qualifications

• Experience in sales support or technical coordination within the manufacturing/engineering industry.
• Ability to manage multiple tasks and deadlines effectively.
• Confidence in using Microsoft Office tools like Word and Excel.

Responsibilities

• Manage the quotation process and capture customer requirements.
• Liaise with customers on specifications and feasibility.
• Prepare and submit technical documentation and quotes.
• Collaborate with internal teams for timely delivery.
• Maintain records of changes and communications.
• Support continuous improvement initiatives.
• Ensure compliance with regulatory standards and health & safety.

Skills

Sales Support/Applications Engineer experience

Strong attention to detail

Organised and self-motivated

Confidence using Microsoft Office

Job description

Sales Support Coordinator

Wednesbury, Commutable from: Wolverhampton, Birmingham, Telford, Stafford

Up to £36,000 per annum, dependant on experience + Good Working Hours + Company Benefits

Are you experienced in sales support, technical coordination, or customer-facing roles within the manufacturing/engineering industry? Are you looking to join a well-established UK engineering company with a strong reputation for quality and staff development?

On offer is a varied and engaging role, acting as a vital link between sales and customers. You'll be responsible for managing customer enquiries, quotations, and technical documentation, ensuring projects run smoothly and on time. Full training on the company's products and processes will be provided.

This is an excellent opportunity to develop your career in technical sales support role, within a stable, respected business that values its employees.

The Role:

• Manage the quotation process and ensure customer requirements are fully captured
• Liaise with customers to advise on specifications and feasibility
• Prepare and submit technical documentation, drawings, data sheets, and quotes
• Collaborate with internal teams to ensure timely delivery and compliance with specifications
• Maintain accurate records of changes, actions, and communications
• Support continuous improvement initiatives and provide input on product/process enhancements
• Ensure all work meets regulatory standards, company procedures, and health & safety requirements

The Person:

• Sales Support/Applications Engineer experience ideally within engineering industry
• Strong attention to detail, organised, self-motivated, and able to manage multiple tasks and deadlines
• Confident using Microsoft Office (Word, Excel, etc.)

Reference Number. BBBH

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sophie Fox at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.