Content jobs in United Kingdom

Department: Operations

Employment Type: Full Time

Location: UK

• Log all incoming requests via central intake forms or queues
• Maintain an active tracker for all in-flight contracts, including status, owners, and deadlines.
• Manage workflows for high-value contracts, with the expectation of handling 15–30 contracts annually.
• Ensure appropriate version control and approvals for all submitted documents.
  Monitor deadlines and proactively escalate delays or blockers to relevant stakeholders.
• Facilitate handovers between Sales and Legal at key process stages.
  Schedule review meetings or check-ins, especially for complex or custom requests.
• Keep internal stakeholders informed on progress and deadlines

• Own the intake, coordination, and response processes for incoming Complex assurance questionnaires covering information security, privacy, sustainability, CSR, HR and quality topics.
• Maintain an active tracker for all in-flight complex assurance questionnaires, including status, owners, and deadlines.
  In liaison with the content Manager, maintain and optimise templated content and process documentation to streamline execution.
• Leverage existing tools (e.g., Loopio, AI content retrieval systems) to draft first responses and ensure accuracy and compliance.
  Coordinate inputs across Sales, Finance, Operations (Reps & Certs), Security and Legal teams to ensure timely and complete submissions.
• Maintain a central knowledge base of approved answers and documentation.

• Minimum 3 years’ experience in contract co-ordination, commercial or revenue operations, technical questionnaire, proposal coordination, bid management, or legal support role.
• Proven track record in managing complex documentation workflows involving multiple internal stakeholders.
• Experience responding to customer due diligence or security questionnaires in B2B SaaS or tech environments.
• Demonstrated ability to work independently while coordinating cross-functional input across distributed teams.

• Familiarity with CLM systems, response automation tools (e.g. Loopio), or document collaboration platforms.
• Exposure to regulatory and compliance standards such as ISO 27001, SOC 2, GDPR.
• Background in working with or within Sales, Customer Success, Legal, or Information Security teams.
  Experience with RFPs, MSAs, DPAs, or enterprise licensing agreements.
• Experience with procurement portals (e.g. Ariba)

• Excellent organisational and time management skills: Ability to manage multiple tasks, prioritise workload, and meet deadlines.
• Attention to detail: Ensuring accuracy and completeness of information in questionnaires and contractual documents.
• Strong communication skills: Ability to effectively communicate with various stakeholders, both verbally and in writing.
• Problem-solving skills: Ability to identify and resolve issues related to contracts and compliance/customer assurance.
• Process improvement and workflow documentation.
• Proficiency with modern collaboration and content tools.

• Bachelor’s degree or equivalent in a related field.
• An advantage, but not essential: Project or proposal management certifications (e.g. APMP, Prince2, Agile PM) a plus.