Training operations & content coordinator (part-time)

Jisc; Birmingham; Hybrid; GBP 18,000 - 22,000; Part time

Job summary

A leading UK digital education organization is looking for a part-time Training Operations & Content Coordinator for an 18-month fixed-term contract. The role involves managing training schedules, coordinating events, and supporting the Training team with content development. Ideal candidates will have demonstrable administrative experience and strong organizational and communication skills. This hybrid role, located in Birmingham, offers a competitive salary with additional benefits, including flexible working and a culture of continuous learning.

Benefits

Flexible work pattern

31 days annual leave

Generous pension schemes

Wellbeing benefits

Continuous learning opportunities

Financial well-being support

Qualifications

• Demonstrable experience in administrative support roles.
• Proven experience coordinating events or webinars.
• Experience of working with data.

Responsibilities

• Manage the delivery of the annual training schedule.
• Compile and analyse reports on training activities.
• Provide comprehensive administrative support for events.

Skills

Administrative support experience

Event coordination

Data handling

Organizational skills

Communication skills

IT literacy

Tools

Microsoft Office Suite

Job description

Training operations & content coordinator (part-time)

Salary : Circa £27,000 FTE per annum (actual salary circa £21,600 per annum for 28 hours per week) (negotiable based on experience) + comprehensive benefits package

Jisc grade : PRS2 (internal use only)

Job Type : 18 month FTC

Hours : Part time (28 hours per week)

Reports into : Head of training

Working style : Hybrid - A blend of working from home and your nominated hub office. We have hubs located in London, Bristol, Manchester and Oxford.

Due to the Christmas period, interviews for this position will be held in January 2026.

For 30 years Jisc has pioneered digital solutions for UK education and research, transforming how knowledge is created, shared and used.

We are uniquely positioned to protect, promote and lead the sector in digital and data transformation, making a difference to students, communities and society. Together, we are

working to build a better digital future for education and research.

Raise your potential at Jisc through our culture of lifelong learning. At Jisc, we're all about growth, so embrace new challenges, sharpen your skills and shape a career that excites you.

The role :

We have a unique part-time fixed term contract opportunity to join the team as a Training operations & content coordinator!

The Training team is based in Data Collections and Statistics directorate of Jisc (old HESA) where you will help provide a variety of live, web-based and bespoke training opportunities, helping HE professionals respond to the statutory data requirements of their provider.

As our Training operations & content coordinator you will support the Training team in managing the operational aspects of the training programme, creating and maintaining learning content, and coordinating events and webinars.

This pivotal new role ensures smooth delivery of training activities, excellent customer support, and high-quality learning resources for stakeholders across the higher education sector.

What you’ll be doing :

• Project managing the delivery of the annual training schedule.
• Compiling and analysing reports on training activities, income, expenditure, and booking trends.
• Providing comprehensive administrative support including venue sourcing, delegate bookings, and accurate record maintenance, managing updates to e-learning courses and maintaining all training content.
• Coordinating logistics for events and webinars including scheduling, publishing, communication, and resource preparation.
• Handling customer queries and supporting feedback tracking, peer reviews, and continuous improvement of training processes and quality.
• Preparing learning environments and resources to meet learner needs and occasionally delivering training sessions.
• Overseeing contracts and supplier agreements, while managing purchase orders, invoicing, goods receipting, and budget tracking with the relevant teams.

What we are looking for :

• Demonstrable experience in administrative support roles.
• Proven experience coordinating events or webinars.
• Experience of working with data.
• Strong organisational skills and attention to detail.
• Ability to communicate confidently with colleagues and external contacts at all levels.
• IT literacy and proficiency in Microsoft Office suite, with the ability to interpret data and produce clear reports.

Don’t meet every single requirement?

We know that sometimes people can be put off applying for a job if they think they can’t tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but if you feel this role is perfect for you. You may be just the right candidate for this or other roles!

Hybrid working :

Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value, so you may need to travel on occasion to any of our hub offices.

Why work for us?

At Jisc, every role is meaningful, and every individual is valued. We foster a culture of continuous learning and personal growth, offering opportunities to develop new skills and make a real impact in education and research. With a strong focus on work-life balance, we embrace flexible working that prioritises outcomes over hours, empowering you to create a rhythm that energises both your professional and personal life.

Our Guiding Principles :

Jisc’s culture is powered by our four guiding principles : putting customers first, driving innovation, creating impact, and championing inclusive collaboration to deliver sustainable outcomes and shape a better future.

Discover the amazing benefits we provide! Here’s what you can look forward to :

• Flexible work pattern, which can adapt to suit your schedules and personal commitments
• 31 days annual leave (plus bank holidays) that includes three closure days over Christmas
• Buy up to an additional 5 days leave during the flexible benefits window
• Generous flexible pension schemes
• A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support
• A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development
• Allocated allowance of up to £250 to equip your home office
• Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money
• A wide range of discounts and cashback from retailers and big-name high-street stores
• Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks
• Support your volunteering with up to 3 days volunteer leave

Equity, diversity and inclusion :

Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging.

We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status.

Application process :

Please let us know how we can best accommodate you throughout the recruitment process. We’re committed to making our process accessible and comfortable for everyone - just tell us what works best for you.

Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it.However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls!

We’re really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality.

If you are currently a Jisc employee, please apply through your Dayforce Employee profile.

We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn.

Sponsorship :

Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevant Home Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge.

No agencies please.