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Go back Tees Esk and Wear Valleys NHS Foundation Trust

The closing date is 21 January 2026

An opportunity has arisen for a conscientious and dynamic administrator to join our close-knit and supportive Community Mental Health Team (CMHT) in Scarborough. This post is a 12-month fixed term, part-time contract of 30 hours per week (9am - 3pm Monday to Friday).

The CMHT is based at The Ellis Centre in Scarborough and provides community-based support to people aged between 18 and 65 years old, who are experiencing challenges with their mental health.

The Ellis Centre is situated on Dean Road, is a short walk away from the town centre and benefits from free on-site parking. The facility is easily accessible by car, bus and bicycle.

As a member of this supportive and friendly team, you will work in an open plan office alongside clinicians and other administrators. If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.

Please do consider making contact with the recruiting manager for an informal conversation prior to submitting an application, we'd like to hear from you.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Whilst having previous experience in an administrative role is essential, NHS or other health care experience is not. We are first and foremost looking for individuals with a passion for people, customer service experience, extensive organisational skills, an interest in working in a health care setting and a 'can do' attitude.

This role is at the heart of a dedicated and caring team and is a pivotal role in the day-to-day operations. As part of the administration team you will work closely with Nursing colleagues, Social Workers and Support Workers, supporting them in ensuring that high standards are maintained and that they have everything they need to provide the best possible care for the service users.

We are looking for someone who feels comfortable multi-tasking in a busy environment, can communicate confidently, is thorough and takes pride in their work, can build strong working relationships with a variety of people, can prioritise their workload and work to deadlines.

With a starting salary of £24,937 pro rata per annum, a generous NHS pension scheme, a fantastic annual leave package (27 days plus bank holidays) and access to other NHS staff benefits and discounts, it is fair to say that this job has a lot to offer. And, it's not just the NHS pay scale and benefits that we offer that make joining our organisation an excellent choice, there are many training and development opportunities available, giving you the opportunity for career progression.

All staff have regular 1-2-1s, quarterly supervision meetings and an annual appraisal, which provides lots of opportunity for discussion around achievements, challenges and aspirations.

Staff recognition is very important to us. Our Greatix and Star Award schemes highlight the outstanding work being done every day.

We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users. The kind of care we would want for ourselves and for our loved ones.

Our organisation is on a 'Journey to Change' and as part of this journey, creating a great experience for our staff is one of three big goals. Ultimately, our aim is to be a proactive, responsible and mindful employer; recruiting, retaining and training our people, for the right roles, at the right time.

The following responsibilities are examples, please refer to the attached Job Description for the complete picture.

• Generic administrative activity such as making telephone calls and answering the telephone, responding to emails, taking minutes of a meeting, booking appointments and producing letters, managing multiple calendars, booking rooms, checking/taking the post, liaising with other departments and sites across the North Yorkshire area, ordering supplies, data input and digital records management, files and documentation prep (e.g. case notes, assessment packs), photocopying and filing.
• Being a point of contact on behalf of the clinical team, for service users, carers and visitors; responding to enquiries in a patient and helpful manner.
• Assisting in cross-cover support as required for other community teams.
• Interacting compassionately with service users and carers at all times.
• Promoting a positive image of the mental health service, the Trust and the people who access our services.

• Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role.
• Level 3 Qualification in Leadership and Management.
• RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.

• Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute taking, data input, collating and presenting information).
• Customer Service experience (face to face, answering calls, correspondence).
• Experience of organising competing demands and workloads.
• Experience of setting up and maintenance of administrative systems and processes.
• Evidence of experience in working autonomously and proactively.
• Experience of supporting/supervising staff.
• Experience of handling monies and working within financial guidelines.
• Experience of working in the NHS or a similar structure/systems based organisation.

• Comprehensive knowledge of administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.
• Demonstrable and comprehensive knowledge of Microsoft Office applications (Word, Excel, Outlook, MSTeams).
• Understanding of confidentiality and the associated legal and policy requirements.
• Knowledge of NHS systems.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust

£24,937 to £26,598 a year pro rata, per annum