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Contracts Manager Hard FM
Job summary
A leading HVAC maintenance provider in Manchester is seeking an experienced Contracts Manager to oversee the delivery of mechanical, electrical, and HVAC maintenance services. The role involves managing contract performance, client relationships, and financial controls. Ideal candidates should have a solid background in M&E or HVAC environments and excellent communication skills. The position offers a competitive salary and benefits, including a gross profit bonus and a car allowance.
Benefits
Qualifications
- Proven experience as a Contracts Manager in an M&E or HVAC maintenance environment.
- Strong technical understanding of M&E and HVAC systems.
- Ability to manage multiple contracts and teams in a fast-paced environment.
Responsibilities
- Manage end-to-end performance of multiple maintenance contracts.
- Oversee PPM, reactive maintenance, and minor project delivery.
- Monitor contract financials including budgeting and reporting.
Skills
We are seeking an experienced and proactive Contracts Manager to oversee the delivery of mechanical, electrical, and HVAC maintenance services across a diverse portfolio of commercial and industrial clients. This position plays a key role in ensuring all contracted works are delivered safely, efficiently, and in line with contractual, financial, and quality expectations.
- Manage end-to-end performance of multiple maintenance contracts, ensuring compliance with SLAs and KPIs
- Act as the primary client contact, building strong relationships and ensuring high customer satisfaction
- Oversee PPM, reactive maintenance, and minor project delivery across M&E and HVAC disciplines
- Monitor contract financials, including budgeting, forecasting, margin control, and reporting
- Lead and support engineering teams, including scheduling, resource allocation, and subcontractor management
- Ensure all works comply with statutory requirements, H&S legislation, and company procedures
- Conduct site audits, contract reviews, and performance meetings
- Identify opportunities for contract growth, additional works, and service improvements
- Prepare reports, proposals, and necessary documentation
- Proven experience as a Contracts Manager (or similar role) within an M&E or HVAC maintenance environment
- Strong technical understanding of M&E and HVAC systems
- Excellent communication, client management, and negotiation skills
- Ability to manage multiple contracts and teams in a fast-paced environment
- Strong commercial awareness and experience managing contract budgets
- Knowledge of compliance requirements and health & safety standards
- Full UK driving licence
- Salary 50,000-75,000 (DOE)
- Gross profit bonus - typically 10,000
- 6,000 car allowance
- 28 days holiday + Christmas shutdown + bank holidays
- Genuine organic progression within a growing business
WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs.
WR is acting as an Employment Agency in relation to this vacancy.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.