Assistant Customer Service jobs in United Kingdom

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Uxbridge, GB

We’re looking for a motivated and growth-oriented Acquisition Account Executive to join our team, focusing on new business opportunities within the Public Sector—especially local government and education. The Acquisition Account Executive is a strategic sales professional responsible for identifying, engaging, and converting new business opportunities. This role is pivotal in driving profitable growth by building strong client relationships, understanding business challenges, and delivering tailored solutions. Acting as a trusted advisor, the Acquisition AE leads the sales cycle from prospecting to close, ensuring client satisfaction and long-term retention. The role’s key focus is to unlock potential within target accounts and contribute to Insight’s continued success through strategic thinking and commercial acumen.

• Assist in identifying and engaging potential clients in the public sector.
• Build relationships with stakeholders in local government, education, and related organizations.
• Conduct thorough needs analysis to understand client challenges, goals, and requirements.
• Establish trust and credibility through effective communication and follow-up.
• Identify opportunities where Insight’s solutions can add value and address client needs.
• Develop tailored proposals and presentations aligned with client objectives.
• Lead negotiations and finalize contracts in collaboration with internal teams.
• Manage new client relationships to drive upsell opportunities and ensure retention.
• Track sales activities and pipeline progress using CRM tools.
• Provide ongoing support and ensure high levels of client satisfaction.
• Stay informed on industry trends, competitive landscape, and market dynamics.
• Conduct research to identify new opportunities and inform sales strategies.
• Analyze performance metrics and provide data-driven recommendations.
• Ensure seamless handover of accounts to Account Executives once growth thresholds are met.
• Adapt strategies based on market feedback and evolving customer needs.
• Pursue professional development and skill accreditation proactively.

• Some exposure to public sector environments within Education and Local governmen
• Advanced understanding of complex sales cycles, forecasting, and strategy execution.
• Proven ability to engage and maintain strong relationships with internal and external stakeholders.
• Ability to formulate long-term plans aligned with business goals.
• Strong grasp of financial levers and business case development.
• Skilled in managing complex negotiations and achieving mutually beneficial outcomes.

At Insight, we empower teammates to think big and reach their full potential. You’ll be part of a supportive team with access to training, mentorship, and career development opportunities. Our culture is built on Hunger, Heart, and Harmony—values that guide everything we do.

Insight is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds. If your profile matches, we’ll be in touch within five business days.