account manager

TD Bank; Peterborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent financial institution is seeking an Account Manager II located in Peterborough to deliver exceptional customer experiences while driving business growth. The role involves managing a portfolio of commercial customer relationships, conducting credit analyses, and complying with operational risk requirements. The ideal candidate possesses strong skills in customer relationship management and credit assessment. This permanent, full-time position offers a competitive hourly wage within a specified range, with opportunities to advance within the organization.

Qualifications

• Proven experience in account management and customer relationship building.
• Strong knowledge of credit analysis and risk assessment techniques.
• Ability to develop and implement effective sales strategies.

Responsibilities

• Lead account management for assigned portfolios.
• Develop and maintain relationships with commercial customers.
• Identify and act on changes in the business environment.
• Participate fully as a member of the team.

Skills

Customer relationship management

Credit analysis

Sales strategies

Risk management

Job description

Account Manager II

Posted on December 10, 2025 by TD Bank

Job Details

Location: Peterborough, Ontario, Canada

Hours: 37.5

Line of Business: Personal & Commercial Banking

Pay Range: $76,800 - $115,200 CAD

Job Description

Deliver a superior customer experience while driving profitable business growth in line with business strategy. Expand and maximize the value of existing commercial business customer relationships for both credit and non‑credit products/services. Conduct credit analysis for own portfolio and develop a shadow portfolio of target businesses commensurate with the market.

Responsibilities

• Lead all aspects of account management, credit and operational risk for an assigned portfolio.
• Use sales platforms to build an understanding of customers, target needs, industries and markets.
• Build knowledge of the market, customers and broader economic factors.
• Identify and respond to changes in the business environment with action plans.
• Develop and maintain centre of influence strategies and relationships.
• Identify customer/prospect referral opportunities to internal bank partners.
• Enhance TDBG brand by participating in networking events.
• Develop and implement sales strategies to attract, acquire and retain customers and business development opportunities.
• Build new relationships and deepen existing ones by consistently following the Business Banking Relationship Methodology (BBRM).
• Promote and offer a full suite of products, sales, services and banking capabilities.
• Meet or exceed business targets.
• Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile.
• Prepare credit applications with high‑quality risk assessment, credit structure, due diligence and presentation.
• Oversee account management to ensure monitoring within guidelines and limits.
• Renew credits in a timely manner to meet targets for expired credits.
• Protect the interests of the organization by identifying and managing risks, escalating non‑standard or high‑risk transactions.
• Ensure compliance with regulatory and operational risk requirements.
• Minimize operational and regulatory risk by complying with bank and industry Code of Conduct.
• Participate fully as a member of the team and support a positive work environment.

Employment Details

• Location: Peterborough, ON
• Work location: On site
• Salary: $23.08 to $70.51 per hour
• Employment type: Permanent, Full time
• Starts as soon as possible
• Vacancies: 1
• Source: CareerBeacon #2194101

Advertised Until

2026‑01‑08