Assistant Customer Service jobs in United Kingdom
Strategic Client Success Manager - Fintech SaaS
Tink
Customer Experience & Sales Advisor, Flexible Hours
Group 1 Automotive
eCommerce Account Manager - EU
Edgewell Personal Care Italy S.R.L.
Graduate B2B Sales Consultant – Uncapped Commission & Trips
The Portfolio Group
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RECRUITMENTREVOLUTION.COM
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Portico Corporate Reception Management
Expedition Account Manager - Hybrid, Travel & Growth
Get Staffed Online Recruitment Limited
Senior Account Executive - Corporate Affairs (Up to 35k)
Golin
Senior Site Manager – Commercial Fit-Outs & M&E Lead
Ridgeway and Co
UK Head of Sales - Fintech & FX Growth Leader
ebury
Business Development Account Manager - Nature-Based Solutions (Water)
Vector Recruitment Solutions Ltd
Pensions New-Business Sales Consultant (Hybrid)
Marsh & McLennan Companies
Grocery Sales Executive: Own Your Territory, Car & 10% Bonus
CPM United Kingdom Limited
Strategic Client Success Manager - Fintech SaaS
Job summary
A financial technology company is seeking a Customer Success Manager to engage with clients in the United Kingdom. The role involves managing client relationships, providing expert guidance on platform features, and driving user adoption. The ideal candidate has over 7 years of experience in customer success, strong technical knowledge of payment processing, and excellent communication skills. This hybrid position offers a unique opportunity to contribute to customer satisfaction and success.
Qualifications
- Minimum 7 years’ experience in customer success, consulting, or technical account management.
- Strong technical understanding of payment card processing and core banking systems.
- Experience in programme management and client training.
Responsibilities
- Serve as the primary point of contact for assigned clients.
- Provide expert guidance on platform features and card payment processing.
- Develop and execute strategies to drive user adoption and retention.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.