Assistant Customer Service jobs in United Kingdom

Sales · London, UK · Hybrid

This position is based out of our office in Hackney, East London. 4 days in office, 1 work from home day.

We are Manufacturing the Future! Geomiq is revolutionizing traditional manufacturing by providing engineers worldwide with instant access to reliable production methods through our digital platform. As the UK’s leading Digital Manufacturing Marketplace, we offer an AI-powered B2B MaaS (Manufacturing as a Service) solution, seamlessly connecting buyers and suppliers to drive efficiency and innovation. With our headquarters in London and quality branches in India, China, and Portugal, we collaborate with leading brands like BMW, Rolls‑Royce, Brompton Bikes, and Google— even contributing to space exploration. Check out our website!

Our platform: Geomiq offers a revolutionary platform that completely digitizes the quoting and ordering process for custom manufactured parts, ensuring the highest operational and quality outcomes. Our primary customers include Design Engineers, Mechanical Engineers, and Procurement teams, all of whom are involved in creating the world’s most innovative products. See our platform in action!

Geomiq is entering a new phase of growth, and we’re looking for a sharp, proactive Account Manager to take on and expand a portfolio of high‑potential customers. This is not a traditional AM role, it’s about unlocking commercial opportunities inside existing accounts, fast. You’ll lead from the front: meetings, quoting, follow‑ups, and commercial strategy — all day, every day.

• Own and grow a portfolio of existing customers, becoming their go‑to for all things commercial and strategic.
• Build deep, trust‑based relationships with engineers, buyers, and operators alike.
• Run high‑value customer meetings, both virtual and in‑person.
• Identify opportunities through bottom‑up discovery and top‑down engagement, running demos and closing cross‑sell deals across manufacturing services.
• Quote and negotiate with speed and clarity using tools like Hubspot, Intercom, Lusha, and Aircall.
• Leverage Metabase and CRM insights to spot opportunities, segment accounts, and prioritize your hustle.
• Work autonomously but cross‑functionally—collaborating with Sales, Ops, and the global Quoting team to ensure delivery excellence.
• Be consultative: map customer roadmaps, understand their business goals, and position Geomiq as the key to unlocking them.

• 3+ years in Sales, with at least 2 years as an AE managing a book of business and owning revenue targets.
• Proven experience in fast‑paced B2B sales environments, ideally in marketplaces, tech, or manufacturing.
• Track record of driving fast revenue growth and scaling account value significantly.
• Confident in face‑to‑face and phone‑based selling.
• Self‑starter, highly autonomous.
• Tech‑savvy: Hubspot, Metabase, Lusha, Aircall, Intercom, LinkedIn Sales Navigator, and Geo Mapping.

• Prior experience working across international teams.
• Familiarity with engineering or manufacturing clients is a strong bonus.
• Comfortable navigating ambiguity: we move fast, and not every play is in the handbook.

• Competitive Salary: We offer pay that reflects your skills and the value you bring.
• Stocked Kitchen: Enjoy snacks, fresh fruit, and drinks all day.
• 23 Days Annual Leave: Recharge with 23 days off, plus bank holidays.
• Birthday Off: Take an extra day to celebrate your birthday.
• Pet‑Friendly Office: Bring your dog to our pet‑friendly workspace.
• Team Events: Connect with colleagues through monthly team‑building activities.
• Career Growth: Benefit from our focus on internal promotions and development.
• Cycle to Work Scheme: Save on commuting, reduce emissions, and stay active.

Let’s recruit together and find your next colleague.

Marta Radanovic—Talent Acquisition Specialist – Operations