Administration jobs in United Kingdom

Sutton is a cultural communications agency that inspires connections between people, ideas and places in the arts and culture space. We champion arts and culture through communications, marketing, and partnerships. Founded in 2006, our teams, based in London, Paris, New York, Miami, Hong Kong, and Singapore, work to engage audiences locally, internationally, and digitally. We believe the communities we build and engage with across the cultural landscape demonstrate the vital role culture plays in enhancing our lives.

Purpose of the Role

The Account Executive is accountable for delivering essential support to their team to ensure the excellent delivery of integrated media campaigns for their clients. They should possess strong administrative and communicative skills – both verbal and written, and have the ability to manage upwards, meet and manage deadlines, draft and distribute media materials, liaise with the media and facilitate press requests, support in project management, and contribute to the organisation of client events, among other essential tasks.

Accountabilities

Communications Campaigns

• Works with senior members of their team to ensure they have a clear understanding of their clients’ business objectives and assists in the roll-out of campaign activity to help deliver these
• Collaborates with their wider team to help deliver excellent, creative campaigns including optimum coverage results for all their clients, in order to add value and maintain an effective working relationship with their clients
• Responds appropriately to incoming media inquiries, builds their own network of journalists and develops a thorough understanding of how to pitch and secure coverage across long- and short-lead outlets in order to proactively drive forward innovative and thoughtful campaign results on a daily basis
• Drafts and sources strong campaign assets including media materials, media images and film content, ensuring all copy, including captions and copyright permissions, are in place and approved, before issuing externally, to attract maximum interest in the stories they're telling on behalf of their clients
• Schedules interviews, photo shoots and film crews, as well as assists with the organisation of press conferences, photocalls and press trips, to help achieve the desired campaign results
• Communicates internally with colleagues to support joined-up cross-company and cross-office pitching as relevant, to help ensure all key international coverage opportunities are explored and ideally secured for our clients
• Suggests content ideas for impactful social media posts to promote their clients across the company/client’s platforms

Account Administration

• Manages the day-to-day administration of their client accounts, and delivers on their agreed outcomes to ensure their accounts run effectively
• Regularly communicates with their clients, including sharing the clipping, tracking and reporting of press coverage in a timely fashion – the all-important campaign results and coordinates and books in client meetings, and takes/circulates minutes as appropriate, to ensure an accurate record is shared of what actions have been agreed, who is responsible for what and by when
• Drafts and updates campaign documents and maintains accurate client folders, filing and archiving on behalf of the team on a regular basis, so that the latest information can be accessed by the team as required
• Assists with client research to help prepare for meetings or to inform account strategies, booking any client-related travel for the team and ensuring all important client and wider industry dates are entered into the office calendars

Office/Team Responsibilities

• Acts as an ambassador for the Company and a role model for their peers
• Actively contributes ideas and knowledge-sharing in staff meetings and by email, such as relevant industry intel or coverage, circulating to teams and across the offices as appropriate, reading magazines as part of the rota and circulating coverage in the daily email office updates, and providing updates for the company database, and being part of the magazine rota
• Attends client and industry events in an official capacity to help build out their networks and develop their knowledge of the sector
• Performs any other task as required by senior team members on request
• Takes part in any training opportunities provided by the company

Key Skills, Knowledge and Experience

• At least one year of work experience within the arts and culture industry, or in the field of communications
• Knowledge of the media and digital communications landscape
• An educational background in contemporary art history or communications would be desirable
• Language skills are an asset

Competencies

• Ability to adapt and be flexible in an agile environment, working on multiple clients and internal projects
• Passion for the important role arts and culture play in enriching our lives
• Proven communication skills, written and spoken
• Proven attention to detail
• Collaborative team player with a willingness and enthusiasm to learn

At Sutton you will be working with a friendly and talented global team of PR & comms specialists, you will have the opportunity to work with varied and interesting clients. There are plenty of events that enable our teams to socialise together and bring our people together. Other benefits include:

• Great central London location
• Fully serviced co-working office space with gym, free classes, sauna etc.
• Hybrid working pattern
• Flexible working
• Professional development
• Cyclescheme
• Remote working
• Workplace nursery benefit

You must have the right to work in the UK.

If you are interested in applying, please apply via our HR system BambooHR by 17 November 2024. Regrettably, we will only be able to reply to successful candidates.

Sutton is an Equal Opportunity Employer and committed to eliminating discrimination and encouraging diversity in the workplace. We aim to provide equity and fairness for all job applicants throughout the interview process and do not discriminate on grounds of gender, marital status, age, race, ethnic origin, sexual orientation, religious beliefs or disablement.