Customer Account Executive
Location: Salford Quays
Salary: £24K + Bonus
Start Date: Immediate
Job Description
We are seeking a Customer Account Executive to join our team. Your responsibilities will include:
- Attracting high-quality clients and building lasting, successful relationships.
- Achieving high levels of engagement with new and existing clients.
- Being proactive by making outbound calls and sending SMS daily to ensure courses are running smoothly and to fill any gaps in the diaries.
- Acting as the first point of contact for clients, providing high-quality service.
- Sourcing clients available for new courses and maximizing every opportunity.
- Promoting and selling features and benefits, highlighting our unique selling points.
- Building relationships through outbound calls.
Required Skills
- Previous experience in Customer Service, Sales, or Recruitment.
- Target-driven with a successful track record of meeting KPIs.
- Professional and friendly communication skills, both written and verbal.
- Excellent listening and objection-handling skills.
- Good time management skills with the ability to multitask.
- Proficient in Microsoft Office.