8 598

Teleconseiller jobs in France

Service Desk Agent

Uni Systems

Strasbourg
On-site
EUR 35,000 - 45,000
30 days ago
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Conseiller Commercial 60 - 80 - 02 - 08 - 51 - 55 - 10 - 52 H / F

Locaser

Troyes
On-site
EUR 31,000 - 33,000
30 days ago

Commercial Sédentaire H/F

Groupe MAURIN

Villeneuve-Loubet
On-site
EUR 40,000 - 60,000
30 days ago

Conseiller clientèle professionnels - angers foch H/F

LCL

Angers
On-site
EUR 35,000 - 50,000
30+ days ago

Conseiller clientèle professionnels junior (H/F)

CAISSE REGIONALE DE CREDIT AGRICOLE MUTU

Mende
On-site
EUR 80,000 - 100,000
30+ days ago
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Conseiller clientèle Professionnels H/F

Crédit Agricole Group

Albi
On-site
EUR 35,000 - 45,000
30+ days ago

Conseiller de Vente (H/F) CDD 35H Noël (H/F)

THOM

Rennes
On-site
EUR 20,000 - 40,000
30+ days ago

Conseiller de Vente (H/F) CDI 35h (H/F)

THOM

Paris
On-site
EUR 20,000 - 40,000
30+ days ago
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Conseiller Commercial - Matériel Médical H/F

BASTIDE LE CONFORT MEDICAL

Mérignac
On-site
EUR 30,000 - 40,000
30+ days ago

Conseiller de vente H.F - Renforts Courchevel

Thegoodgoods

Courchevel
On-site
EUR 30,000 - 40,000
30+ days ago

Croatian Customer Service Specialist (Relocation to Greece)

Velenosi&Meredith

Paris
On-site
EUR 40,000 - 60,000
30+ days ago

Croatian Travel Customer Advisor for Booking.com, Athens

Velenosi&Meredith

Paris
On-site
EUR 40,000 - 60,000
30+ days ago

Inside Sales H/F

Centrimex

Vitrolles
On-site
EUR 40,000 - 60,000
30+ days ago

Conseiller commercial / Conseillère commerciale auprès des particuliers (H/F)

HEXAOM

Albi
On-site
EUR 80,000 - 100,000
30+ days ago

Conseiller clientèle en banque assurance (H/F)

CAISSE REGIONALE DE CREDIT AGRICOLE MUTU

Saint-Pons-de-Thomières
On-site
EUR 40,000 - 60,000
30+ days ago

Conseiller de vente H/F (H/F)

BOUYGUES TELECOM

Saint-Lô
On-site
EUR 20,000 - 40,000
30+ days ago

Conseiller Commercial Vente à Distance - F/H - Marché des Entreprises

Malakoff Humanis

Guyancourt
Hybrid
EUR 80,000 - 100,000
30+ days ago

Conseiller Clientèle (H/F)

Domino RH

Wancourt
On-site
EUR 20,000 - 40,000
30+ days ago

Responsable de clientèle (H/F)

Caisse d'épargne aquitaine Poitou-Charente

La Réole
On-site
EUR 35,000 - 45,000
30+ days ago

Conseiller Clientèle H/F - Saint-Denis - CDD

Crédit Coopératif

Aubervilliers
On-site
EUR 30,000 - 40,000
30+ days ago

Conseiller(ère) de vente 20h - CDI

American Vintage

Villefontaine
On-site
EUR 20,000 - 40,000
30+ days ago

Conseiller Client EGLETONS

Crédit Agricole Centre France

Égletons
On-site
EUR 20,000 - 40,000
30+ days ago

IDIV CN / AP - Adjoint du responsable du Service des Impôts des Particuliers (SIP) de Martigues H/F

Ministère - Ministère de l'Économie

Provence-Alpes-Côte d'Azur
On-site
EUR 30,000 - 40,000
30+ days ago

Responsable Après-Vente automobile H/F (H/F)

France Travail

Laon
On-site
EUR 33,000 - 54,000
30+ days ago

Chargé ADV et communication digitale en alternance (H/F)

ALTERNANCE SUD ATLANTIQUE

Royan
On-site
EUR 40,000 - 60,000
30+ days ago

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Service Desk Agent
Uni Systems
Strasbourg
On-site
EUR 35,000 - 45,000
Full time
30 days ago

Job summary

A technology solutions provider in Strasbourg is seeking a Service Desk Agent to join their team. The ideal candidate will have a Bachelor's degree and at least 4 years of relevant IT support experience. Responsibilities include logging incidents, providing first-line support, and escalating complex issues. Proficiency in English is essential. This position offers an opportunity to contribute to a diverse and inclusive workplace.

Qualifications

  • Minimum 4 years of relevant working experience in IT support.

Responsibilities

  • Log all relevant incident and service request details.
  • Provide first-line investigation and diagnosis.
  • Resolve incidents and service requests whenever possible.
  • Escalate incidents to 2nd level support teams.
  • Keep users informed of progress.
  • Close all resolved requests.
  • Update the Knowledge Base.

Skills

AD/LDAP basic management
HW/SW inventory management
Excellent analysis and problem solving
Prioritizing incidents, requests and changes
End user support
Excellent use of the English language

Education

Bachelor's degree
Job description
Overview

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Service Desk Agent to join our UniQue team in Strasbourg, France!

Responsibilities

What will you be bringing to the team?

  • Logging all relevant incident and service requests details and allocating categorization and prioritization
  • Providing first-line investigation and diagnosis
  • Resolving incidents and service requests whenever possible
  • Escalating incidents and service requests to 2nd level support teams (systems, network and content collaboration)
  • Keeping users informed of progress
  • Closing all resolved requests
  • Updating the Knowledge Base
Qualifications

What do you need to succeed in this position?

  • Bachelor's degree with minimum 4 years of relevant working experience
Experience & Skills

Working experience with the below:

  • AD/LDAP basic management
  • HW/SW inventory management
  • Printers and printing services
  • Excellent analysis and problem solving
  • Prioritizing incidents, requests and changes
  • Familiar with ITIL concepts
  • End user support
  • Workstation and mobile devise OS, application and simple hardware support
  • IP-telephony system support
  • LAN cabling and patching
  • Centralized deployment of software and updates
  • Excellent use of the English language (verbal & written)
Equal Employment Opportunity Statement

At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality & Inclusion Policy for more information.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.