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Jobs in Aix En Provence, France
French-Speaking Customer Expert - Remote from Greece
EU Best Jobs
Nice
Remote
EUR 30,000 - 40,000
Today
Be an early applicant
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French-Speaking Customer Expert - Remote from Greece
EU Best Jobs
Nice
Remote
EUR 30,000 - 40,000
Full time
Today
Be an early applicant
Job summary
A leading customer service employer in Nice is looking for candidates to provide exceptional service and support. Responsibilities include troubleshooting and managing customer feedback. The ideal candidate possesses excellent French and English skills and previous customer service experience, preferably in a premium brand. This position offers comprehensive relocation support to Greece, competitive salary, and professional growth opportunities.
Benefits
Complete relocation support
Competitive monthly salary (14 salaries per year)
Health care benefits
Full training by certified instructors
Professional growth & development opportunities
Free online Greek language courses
Qualifications
- Previous experience in customer service, ideally in a premium or luxury brand.
- Ability to handle sensitive cases.
Responsibilities
- Deliver exceptional customer service.
- Perform troubleshooting.
- Collect and analyze customer feedback.
- Manage customers and support them with a premium experience.
Skills
Excellent French language skills
Very good English communication skills
Strong interpersonal skills
Good computer literacy
Education
Bachelor’s degree preferred
Tools
CRM systems
Job description
What you will do
- Deliver exceptional customer service.
- Perform troubleshooting.
- Call, collect and analyze customer feedback.
- Escalate cases when necessary and follow up to guarantee customer satisfaction.
- Show empathy and professionalism in every interaction, whether written or verbal.
- Manage customers and support them with a premium experience.
- Collaborate with internal teams to resolve cases quickly and efficiently.
- Consistently meet performance targets and quality standards.
What you will bring
- Excellent French language skills.
- Very good English communication skills.
- Previous experience in customer service, ideally in a premium or luxury brand.
- Strong interpersonal skills with the ability to handle sensitive cases.
- Good computer literacy.
- Familiarity with CRM systems is a plus.
- Bachelor’s degree preferred.
What we offer
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process.)
- Competitive monthly salary (14 salaries per year)
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises, providing a great working environment with relaxing break areas
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.