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Remote German-Speaking Roadside Support Agent
Descripción de la vacante
A leading mobility service provider is looking for a German Speaking Roadside Assistance Agent. This fully remote position requires fluency in German and English, along with a passion for customer service. Responsibilities include handling breakdown reports, coordinating assistance, and providing customer support. Join a dynamic team focused on premium service and enjoy benefits like flexible work-life balance and opportunities for professional growth.
Servicios
Formación
- Fluent in German and English with excellent communication skills.
- Passionate about supporting clients and providing solutions.
- Minimum 1 year experience in a customer-facing role.
- Familiar with MS Office and digital systems.
Responsabilidades
- Receive damage and breakdown reports from customers.
- Coordinate necessary measures such as towing services.
- Organize replacement vehicles for customers.
- Assist customers with breakdown and mobility service inquiries.
Conocimientos
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.