German speaking Support Agent SIXT Ride (m/f/d) - 100% Home Office

SIXT; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading company in premium mobility is seeking a German-speaking Support Agent for its chauffeurs' service, offering a fully remote position. The ideal candidate will possess fluency in both German and English, have at least 1 year of experience in customer service, and a proactive mindset. Responsibilities include acting as a liaison between customers and chauffeurs, ensuring high-quality transport standards, and monitoring driver punctuality. Excellent communication and digital skills are essential. Embrace the opportunities for professional growth in this vibrant international team.

Servicios

Work-Life Balance

Employee Benefits

Team Building Activities

Professional Growth

Formación

• Minimum of 1 year of experience in customer service or a similar role.
• Ability to work effectively in a remote environment.
• Availability for rotating shifts from Monday to Sunday.

Responsabilidades

• Act as an interface between customers and chauffeurs.
• Ensure high-quality standards for customer transport.
• Monitor driver punctuality using custom tools.
• Assign booked transfers to appropriate drivers.
• Ensure successful connections between drivers and customers.

Conocimientos

Fluency in German

Fluency in English

Customer service orientation

Proficiency with MS Office

Digital system navigation

Proactive mindset

Descripción del empleo

German speaking Support Agent SIXT Ride (m/f/d) - 100% Home Office

• Legal Entity: Sixt rent a car, S.L.U.

Ready to boost your career with a leading company in premium mobility? At SIXT, we’re looking for a Support Agent for SIXT ride- the Premium Chauffeur Service - with fluent German and English skills, experience in customer service, and a proactive attitude. We offer a 100% remote position from anywhere in Spain and the chance to grow within the automotive sector.

Customer care is our top priority. Whether by phone, email, chat, or social media – in German or English – we’re looking for people who are committed to providing effective solutions. Do you have experience in call centers or customer service? Then this opportunity is for you!

YOUR ROLE

• Together with the support team, act as the interface between customers and chauffeurs
• Ensure high-quality standards are met and that every customer is safely transported from point A to B
• Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary
• Make sure each booked transfer is assigned to the appropriate driver
• Ensure that drivers and customers find each other – whether at a major airport, hotel, trade fair, company, or private residence – even when things get chaotic
• Take care of every customer – celebrity or not

YOUR SKILLS

• Fluency in both German and English, with excellent communication skills
• Passion for customer service and a genuine interest in supporting and assisting clients
• Minimum of 1 year of experience in a similar customer-facing or service-oriented role
• Proficiency with MS Office tools and confidence in working with digital systems
• Ability to work effectively in a remote environment, with availability for rotating shifts from Monday to Sunday
• A proactive, solution-oriented mindset with a strong focus on delivering outstanding customer experiences

WHAT WE OFFER

• Work-Life Balance. This fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal life
• Employee Benefits. Take advantage of a wide range of discounts on SIXT rent, share, ride, and SIXT+, as well as exclusive deals on travel, tech, and lifestyle products
• Team Building Activities and International Events. Be part of engaging team-building activities and participate in exciting global corporate events that connect colleagues from all over the world
• Professional Growth. Work alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environment

Apply now and become part of an international, forward-thinking team that’s redefining premium mobility every day. We’re excited to meet you!