German-Speaking Support Agent — Remote

SIXT; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading company in premium mobility is seeking a German-speaking Support Agent for its chauffeurs' service, offering a fully remote position. The ideal candidate will possess fluency in both German and English, have at least 1 year of experience in customer service, and a proactive mindset. Responsibilities include acting as a liaison between customers and chauffeurs, ensuring high-quality transport standards, and monitoring driver punctuality. Excellent communication and digital skills are essential. Embrace the opportunities for professional growth in this vibrant international team.

Servicios

Work-Life Balance

Employee Benefits

Team Building Activities

Professional Growth

Formación

• Minimum of 1 year of experience in customer service or a similar role.
• Ability to work effectively in a remote environment.
• Availability for rotating shifts from Monday to Sunday.

Responsabilidades

• Act as an interface between customers and chauffeurs.
• Ensure high-quality standards for customer transport.
• Monitor driver punctuality using custom tools.
• Assign booked transfers to appropriate drivers.
• Ensure successful connections between drivers and customers.

Conocimientos

Fluency in German

Fluency in English

Customer service orientation

Proficiency with MS Office

Digital system navigation

Proactive mindset

Descripción del empleo

A leading company in premium mobility is seeking a German-speaking Support Agent for its chauffeurs' service, offering a fully remote position. The ideal candidate will possess fluency in both German and English, have at least 1 year of experience in customer service, and a proactive mindset. Responsibilities include acting as a liaison between customers and chauffeurs, ensuring high-quality transport standards, and monitoring driver punctuality. Excellent communication and digital skills are essential. Embrace the opportunities for professional growth in this vibrant international team.