Remote German-Speaking Roadside Support Agent

SIXT; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading mobility service provider is looking for a German Speaking Roadside Assistance Agent. This fully remote position requires fluency in German and English, along with a passion for customer service. Responsibilities include handling breakdown reports, coordinating assistance, and providing customer support. Join a dynamic team focused on premium service and enjoy benefits like flexible work-life balance and opportunities for professional growth.

Servicios

Work-life balance through remote work

Wide range of discounts on services and products

Team building activities and corporate events

Opportunities for career growth in a dynamic environment

Formación

• Fluent in German and English with excellent communication skills.
• Passionate about supporting clients and providing solutions.
• Minimum 1 year experience in a customer-facing role.
• Familiar with MS Office and digital systems.

Responsabilidades

• Receive damage and breakdown reports from customers.
• Coordinate necessary measures such as towing services.
• Organize replacement vehicles for customers.
• Assist customers with breakdown and mobility service inquiries.

Conocimientos

Fluency in both German and English

Customer service oriented

1+ years in a customer-facing role

Technical proficiency in MS Office

Ability to work remotely and adapt to shifts

Proactive and solution-oriented

Descripción del empleo

A leading mobility service provider is looking for a German Speaking Roadside Assistance Agent. This fully remote position requires fluency in German and English, along with a passion for customer service. Responsibilities include handling breakdown reports, coordinating assistance, and providing customer support. Join a dynamic team focused on premium service and enjoy benefits like flexible work-life balance and opportunities for professional growth.