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Descripción de la vacante
A leading travel company is seeking individuals who are passionate about providing excellent customer support to assist clients in planning their dream cruise vacations. Ideal candidates should have a background in sales, strong communication skills, and be comfortable using digital tools. The position is based in Valencia, Spain, and offers a monthly salary, benefits, and remote work options. If you thrive in a customer-focused environment and have a problem-solving mindset, we want to hear from you!
Servicios
Formación
- Any background in sales (retail, call center, tourism, e-commerce, etc.) is welcomed.
- Strong communication and interpersonal skills are essential.
- Detail-oriented with problem-solving abilities is important.
Responsabilidades
- Handle inbound calls and customer inquiries.
- Provide professional guidance on cruise packages and destinations.
- Offer package upgrades or alternative options when appropriate.
- Deliver pre-booking and post-booking customer support.
- Assist travel agencies with booking management.
- Inform customers about documentation, prices, ships, destinations and related topics.
Conocimientos
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.