Icelandic Speaking Customer Service Representative

Essence Coaching Group; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A customer service company in Barcelona is looking for an Icelandic-speaking Customer Service Representative. The role involves handling customer inquiries through phone, email, and chat while providing clear information and support with professionalism. Ideal candidates should possess problem-solving skills and a customer-first mindset. The company offers relocation assistance, including one month of accommodation, and training for career growth in a multicultural environment.

Servicios

One-month accommodation provided

Paid training

Relocation assistance

Continuous learning opportunities

Formación

• Icelandic language proficiency (C1 or native level) is mandatory.
• English language proficiency (B2 or higher) is required.
• Strong problem-solving skills are essential.

Responsabilidades

• Handle customer booking inquiries via phone, email, and chat.
• Provide clear, accurate information and effective solutions.
• Support customers with professionalism, empathy, and care.
• Maintain accurate case documentation in internal systems.

Conocimientos

Problem-solving skills

Customer-first mindset

Fluent Icelandic

Fluent English

Descripción del empleo

Icelandic-Speaking Customer Service Representative

Location: Barcelona, Spain
Salary: 1,8002,000 gross/month

What You Will Do

• Handle customer booking inquiries via phone, email, and chat

• Provide clear, accurate information and effective solutions

• Support customers with professionalism, empathy, and care

• Maintain accurate case documentation in internal systems

Why This Opportunity Is Different

• Multicultural, international work environment

• One-month accommodation provided upon arrival in Barcelona

• Paid training and continuous learning opportunities

• Clear customer service career growth path

• International work experience in one of Europes most attractive cities

️ Relocation Support

To make your move smooth and stress-free, we provide:

• Relocation assistance for international hires

• One month of company-paid accommodation

• Support with local documentation (NIE, social security)

• Guidance in finding long-term housing in Barcelona

What We Are Looking For

• Icelandic (C1 or native level)

• English (B2 or higher)

• Strong problem-solving skills

• A customer-first mindset and positive attitude

• Willingness to relocate to Barcelona