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Onsite IT Support Analyst — End-User Tech
Descripción de la vacante
A multinational insurance company is seeking a Site Support Analyst to provide technical assistance for desktop issues. The role is 5 days onsite per week, involving hardware and software support. Candidates should have 3+ years of technical support experience and strong communication skills. Familiarity with Microsoft products and a proactive attitude are essential. The position may require support across the EMEA region.
Formación
- Minimum of 3 years in technical support roles for end-users.
- Strong understanding of PC hardware skills.
- Advanced level of English.
Responsabilidades
- Support of PCs, laptops, telephones, and printing devices.
- Configure, build and install hardware.
- Process help desk tickets for employees and contractors.
- Participate in various projects and initiatives.
- Provide assistance in other countries in the EMEA region when required.
Conocimientos
Educación
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.