Onsite IT Support Analyst — End-User Tech

Chubb; Madrid; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A multinational insurance company is seeking a Site Support Analyst to provide technical assistance for desktop issues. The role is 5 days onsite per week, involving hardware and software support. Candidates should have 3+ years of technical support experience and strong communication skills. Familiarity with Microsoft products and a proactive attitude are essential. The position may require support across the EMEA region.

Formación

• Minimum of 3 years in technical support roles for end-users.
• Strong understanding of PC hardware skills.
• Advanced level of English.

Responsabilidades

• Support of PCs, laptops, telephones, and printing devices.
• Configure, build and install hardware.
• Process help desk tickets for employees and contractors.
• Participate in various projects and initiatives.
• Provide assistance in other countries in the EMEA region when required.

Conocimientos

Technical support

Hardware installation

Software installation

Microsoft products support

Communication skills

Educación

Microsoft Certified Desktop Support Technician certification

Descripción del empleo

A multinational insurance company is seeking a Site Support Analyst to provide technical assistance for desktop issues. The role is 5 days onsite per week, involving hardware and software support. Candidates should have 3+ years of technical support experience and strong communication skills. Familiarity with Microsoft products and a proactive attitude are essential. The position may require support across the EMEA region.