Jobs bei About You in Kanada

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16.05.2025

30.06.2025

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You would be joining a growing team of 4 colleagues and over 50 robots that are spread all around the globe.

• Working on the frontline with our customers and the product engineering team to ensure the successful (remote) deployment of the robots and our software solution, potentially at the customer's facilities.
• Handling issues while following up with product team in a timely manner and actively communicating the status to the customers
• Documenting and tracking the incidents to assure high quality standards as well as developing internal and external guidelines and tutorials
• Collaborating in cross functional teams for product and process improvements
• Working with sales on demos of our solutions at our test site and the customer site
• Following up with management and colleagues on identified key issues to continue our success
• Provisioning robots for deployment, including preparing and configuring hardware and software to meet customer-specific requirements

• Master’s degree in Computer Science, Electrical Engineering, Mechanical Engineering, or related field
• At least three years of support experience in the technology industry
• Experience with hardware and software development life-cycle
• Experience with Linux and its basic tools like Bash, ssh, Network Manager, etc
• Experience in the robotic industry
• Experience with ROS and Docker
• Experience with Python and C++
• Experience analyzing Linux Log files (journald, syslog)
• Able to work under pressure, as well as in challenging environments, while keeping a positive attitude towards our clients
• Able to find creative approaches and fresh perspectives where tasks can be undefined and unstructured
• High proficiency in spoken and written English, ability to communicate effectively
• Good problem-solving skills

• Experience with Arduino and Grafana
• Nice to have: Experience working with drones, A2 Pilot License
• German language skills, as well as any other language, are an advantage

Energy Robotics was founded by leading experts in intelligent autonomy software for collaborative mobile robots, each with more than a decade of experience in the field and recognized with several of the most important international autonomous robotics awards, paired with successful entrepreneurs and strong investors.
We believe that the coming decade will be shaped by intelligent robots and their applications in the industrial and private sectors. The robotic industry is taking off now, powered by cloud computing, 5G networks and falling cost of robot hardware. This is a game changer and will transform our lives like smartphones just did. Do you want to be part of this? Then join us and be at the forefront of this transformation!

You would be joining a growing team of 4 colleagues and over 50 robots that are spread all around the globe.

• Working on the frontline with our customers and the product engineering team to ensure the successful (remote) deployment of the robots and our software solution, potentially at the customer's facilities.
• Handling issues while following up with product team in a timely manner and actively communicating the status to the customers
• Documenting and tracking the incidents to assure high quality standards as well as developing internal and external guidelines and tutorials
• Collaborating in cross functional teams for product and process improvements
• Working with sales on demos of our solutions at our test site and the customer site
• Following up with management and colleagues on identified key issues to continue our success
• Provisioning robots for deployment, including preparing and configuring hardware and software to meet customer-specific requirements

• Master’s degree in Computer Science, Electrical Engineering, Mechanical Engineering, or related field
• At least three years of support experience in the technology industry
• Experience with hardware and software development life-cycle
• Experience with Linux and its basic tools like Bash, ssh, Network Manager, etc
• Experience in the robotic industry
• Experience with ROS and Docker
• Experience with Python and C++
• Experience analyzing Linux Log files (journald, syslog)
• Able to work under pressure, as well as in challenging environments, while keeping a positive attitude towards our clients
• Able to find creative approaches and fresh perspectives where tasks can be undefined and unstructured
• High proficiency in spoken and written English, ability to communicate effectively
• Good problem-solving skills

• Experience with Arduino and Grafana
• Nice to have: Experience working with drones, A2 Pilot License
• German language skills, as well as any other language, are an advantage

Energy Robotics was founded by leading experts in intelligent autonomy software for collaborative mobile robots, each with more than a decade of experience in the field and recognized with several of the most important international autonomous robotics awards, paired with successful entrepreneurs and strong investors.
We believe that the coming decade will be shaped by intelligent robots and their applications in the industrial and private sectors. The robotic industry is taking off now, powered by cloud computing, 5G networks and falling cost of robot hardware. This is a game changer and will transform our lives like smartphones just did. Do you want to be part of this? Then join us and be at the forefront of this transformation!

• Annual education budget
• Learn from world-leading robotics experts
• Knowledge-sharing sessions & workshops

• Flexible remote work and workation possibilities
• Support for a standing desk for your home office

• Be part of an international team with over 20 nationalities
• 1:1 sessions with certified psychologists and mental health workshops
• Team events: hackathons, outdoor adventures & more
• Weekly sponsored team lunches

• Support for public transport costs
• Extra employer contribution to company pension scheme
• Allowance for kindergarten costs possible
• ...and more benefits & discounts