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The salary range for this position is CAD $31.54/Hr. - CAD $33.28/Hr.

Come work as a Support Worker with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Support Worker to join the Robert and Lily Lee Family Community Health Centre (CHC) in Vancouver, BC. Apply today to join our team!

As a Support Worker with VCH you will

• Work as part of an multidisciplinary pre-natal outreach program to provide supportive counselling, food access, and health promotion education to support a specific/designated population group of pregnant women of all ages to have healthy pregnancies.
• Conduct interviews to obtain information such as social risk factors and client centre goals, collaborates with team, prenatal assessment according to established guidelines, assisting with developing and revising care plans, establishing and maintaining relationships based on respect with participants, and provides culturally sensitive health promotion education, guidance and supportive counselling.
• Provides referrals for community/social supports; plans, arranges and co-facilitates drop-in groups; liaises with medical community, hospital and community agencies ; maintains clients records; organizes food buying club and Community Kitchens; and purchases, prepares, portions, and assembles food items according to food safe protocols.
  
  

Education & Experience

• Grade 12 supplemented with courses in social services, nutrition, counselling or health sciences at the College level and two (2) years’ recent related experience in community outreach, group facilitation and supportive counselling with designated immigrants, preferably with pregnant and parenting women/families, or an equivalent combination of education, training or experience.
• Ability to speak a second language is required and will be listed on job posting. Food Safe Certificate.
• Valid BC Drivers License. Local area travel may require the use of a personal vehicle.
  
  

Knowledge & Abilities

• Comprehensive knowledge of designated culture and appropriate community resources and agencies.
• Ability to communicate verbally and in writing.
• Broad knowledge of prenatal nutrition, food security, prenatal health and breastfeeding.
• Knowledge of smoking cessation and addictions.
• Knowledge of infant nutrition, growth and development.
• Skilled in group facilitation and supportive counselling.
• Demonstrated ability to establish and maintain rapport with clients, coach group participants.
• Ability to network within the designated community environment.
• Ability to communicate effectively and proficiently both verbally and in writing.
• Ability to deliver culturally sensitive services.
• Ability to establish and maintain rapport with clients.
• Ability to work independently and in cooperation with others.
• Ability to organize and prioritize.
• Ability to analyze and resolve problems.
• Physical ability to carry out the duties of the position.
• Ability to operate related equipment.
• Basic computer literacy to operate computerized information system and word processing, spreadsheet, Internet and e-mail software.
  
  

Working proficiency in Farsi or Arabic is an asset to communicate with patient population.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff
  
  

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers in 2025.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https//my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.