Network Technician à Canada

Join Our Team as a Project Technician at Alt-Tech Inc!

Are you passionate about IT infrastructure and cybersecurity? Alt-Tech Inc., a leading Cybersecurity and MSP based in Sherwood Park, is seeking a dedicated Project Technician to join our growing team. With over 15 years of experience, we help businesses of all sizes achieve success through top-tier IT solutions.

As a Project Technician, you’ll work directly with clients, and you’ll play a key role in implementing and supporting projects involving Microsoft Cloud technologies, servers, and modern infrastructure solutions. Working alongside our team of certified professionals, you’ll deploy, configure, and optimize both cloud and on-premises environments. From Microsoft 365 migrations and SharePoint projects to Azure AD Deployments, AI automation, and Server upgrades, your work will ensure the seamless execution of impactful projects.

• Career Growth – Build your expertise with the latest Microsoft Cloud technologies.
• Diverse Projects – Work on impactful Microsoft and Server projects that make a difference for clients.
• Family-Oriented Culture – At Alt-Tech, “Family” isn’t just a value—it’s how we treat our team and clients.
• Innovative Environment – Be part of a forward-thinking team that values collaboration, learning, and continuous improvement.
• Growth Incentive – Opportunities for select funded training and certifications to support your career growth.

• Conduct on-site client visits as required to implement, support, and troubleshoot projects.
• Collaborate with clients and internal teams both remotely and on-site to gather requirements and ensure successful project execution.
• Deliver expert support and guidance in Cloud migration, Azure deployment, SharePoint configuration, and Intune device management.
• Assist with the deployment, configuration, and administration of Azure Virtual Machines and Windows Server environments.
• Collaborate cross-functionally with stakeholders to gather technical requirements and drive successful project execution.
• Effectively manage multiple priorities while upholding strong standards for communication, quality, and delivery.
• Troubleshoot and resolve complex technical issues through proactive investigation and in-depth analysis.
• Maintain clear communication with stakeholders across all project phases to ensure alignment and satisfaction.
• Lead the technical onboarding process for new clients, ensuring a smooth and efficient transition into our organization’s systems and services.

• Excellent verbal and written communication skills, with the ability to engage professionally in a client-facing environment.
• Willingness and ability to travel to client sites as needed for project implementation and support.
• Proven hands-on experience with Microsoft 365, Azure Active Directory, SharePoint Online, MS Intune and MS Security and Compliance.
• Preferred knowledge of Microsoft Power Apps and Power Automate.
• In-depth knowledge of Azure Virtual Machines and hybrid cloud infrastructures.
• Experience using MSP tools such as ticketing systems, RMMs, and vendor portals.
• Strong organizational abilities and time management skills.
• Collaborative mindset and ability to work cross-functionally.
• Problem-solving attitude with a passion for tackling technical challenges.
• Background in client onboarding processes, with a focus on ensuring a seamless and professional experience.

• Required
  • Microsoft MS-900 (Microsoft 365 Fundamentals)
  • Microsoft AZ-900 (Azure Fundamentals)
• Additional Preferred
  • Microsoft SC-900 (Security, Compliance, and Identity Fundamentals)
  • Microsoft PL-900 (Power Platform Fundamentals)

• Prior experience in technical project implementation or support.

• Monday to Friday, 8-hour day shift
• Company laptop and paid work cellphone
• Fast-paced, hands-on MSP experience
• A flexible, collaborative, and supportive work environment
• Comprehensive benefits plan
• Exposure to the latest technologies and tools

Note: If you’re a proactive IT professional with strong technical and communication skills, and you’re ready to grow your career while making an impact, we’d love to hear from you. Apply today and become part of the Alt-Tech family!