Vacantes en Kitchener, Canadá

Employer Industry: Educational Technology

Why consider this job opportunity:
- Salary up to $100,000 (OTE)
- Flexible work arrangements, including remote work options
- Comprehensive health and dental benefits paid by the employer
- Generous vacation policy of 4 weeks per year
- Opportunities for continuous learning and professional development through training and mentoring
- Collaborative and inclusive work environment focused on empowering educators and students

What to Expect (Job Responsibilities):
- Manage renewals, drive revenue growth, and limit churn within assigned accounts
- Develop tailored success plans for school district contacts to ensure their goals are achieved
- Proactively engage with clients to assess account health and address concerns
- Coordinate and facilitate web-based training sessions and in-person product demonstrations
- Document all client interactions and manage client issues in collaboration with internal teams

What is Required (Qualifications):
- 2+ years of experience managing accounts successfully, preferably in a SaaS environment
- Proven ability to build strong relationships and deliver value to clients
- Strong problem-solving and decision-making skills with a creative approach to client assistance
- Excellent written and verbal communication skills, with a keen attention to detail
- Experience using Salesforce or similar CRM systems

How to Stand Out (Preferred Qualifications):
- Bilingual in English and French is an asset
- Experience working in a fast-paced, agile environment
- Self-directed with the ability to prioritize and manage multiple projects effectively
- Enthusiastic about learning and implementing new technologies

#EducationalTechnology #CustomerSuccess #RemoteWork #CareerGrowth #InclusiveWorkplace

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