Jobs in Guelph, Canada

Employer Industry: Life Sciences and Healthcare

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with the flexibility to manage your schedule
- Contribute to improving patient outcomes and healthcare services
- Engage in a supportive and collaborative work environment
- Participate in professional development opportunities including training and orientation sessions

What to Expect (Job Responsibilities):
- Provide clinical support via phone, email, and web to patients and healthcare professionals
- Deliver counselling and adherence support to patients as per pharmaceutical manufacturer requirements
- Manage call queues and retrieve voice messages in accordance with established policies
- Report adverse drug reactions within specified timelines and perform financial means testing for patients
- Coordinate patient services and assist in administrative tasks related to patient care

What is Required (Qualifications):
- University degree or equivalent active healthcare practitioner designation (e.g., nurse, pharmacist, pharmacy technician)
- Minimum of 1 year of relevant experience in pharmacy, patient assistance, nursing, or call center environments
- Fluently bilingual in French and English
- Strong knowledge of health insurance, pharmacy transactions, and claims review
- Exceptional communication skills and ability to multitask in a fast-paced environment

How to Stand Out (Preferred Qualifications):
- Experience in specialty pharmacy or patient assistance programs
- Advanced knowledge of Microsoft Office applications (Excel, Word, Outlook)
- Proven ability to establish rapport with patients and healthcare professionals over the phone
- Willingness to engage in continuous professional development opportunities
- Flexibility to work rotating shifts as needed

#LifeSciences #HealthcareSupport #PatientCare #CareerGrowth #BilingualOpportunities

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."