Remote Bilingual Automotive Support Rep (EN/DE/FR)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A prominent customer service provider in Canada is seeking a customer service representative to provide inbound support and resolve technical issues. The role requires fluency in English, German, and French, along with a high school diploma or GED. Candidates can work remotely in a distraction-free environment, and the position offers a salary of up to $24.56/hour, along with performance-based bonuses and a comprehensive benefits package including medical and paid time off. Commitment to a supportive company culture is emphasized.

Benefits

Performance-based bonuses

Comprehensive benefits package

Paid training and development programs

Supportive company culture

Qualifications

• Minimum of 1 year of customer service experience.
• Ability to work in a quiet, distraction-free environment at home.
• Eagerness to learn new technologies.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Offer additional products and/or services to customers.
• Deliver exceptional customer experiences.

Skills

Fluency in English

Fluency in German

Fluency in French

Strong computer navigation skills

Education

High school diploma or GED

Job description

A prominent customer service provider in Canada is seeking a customer service representative to provide inbound support and resolve technical issues. The role requires fluency in English, German, and French, along with a high school diploma or GED. Candidates can work remotely in a distraction-free environment, and the position offers a salary of up to $24.56/hour, along with performance-based bonuses and a comprehensive benefits package including medical and paid time off. Commitment to a supportive company culture is emphasized.