Jobs in Devon, Canada
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Spécialiste Communauté et Expérience Invité
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Bilingual Disability Calculation Analyst
Job summary
A leading financial services firm is seeking a customer-focused professional in Alberta, Canada. This role requires strong math skills and exceptional communication abilities in both English and French. Responsibilities include managing claim recoveries and facilitating discussions with Plan Members regarding their benefits. The position offers salary up to $67,375 CAD, opportunities for career advancement, and a supportive workplace culture. A flexible remote work environment and comprehensive benefits package are also available.
Benefits
Qualifications
- Strong customer service focus with the ability to empathize while delivering difficult messages.
- Strong math skills are essential for calculations.
- Proficiency in Office 365, especially Excel and Word.
Responsibilities
- Calculate and code offsets and the adjusted LTD benefit in Navigator.
- Inform Plan Members of overpayment amounts and provide clear explanations.
- Follow up with Plan Members for reimbursement of overpayments.
Skills
Employer Industry: Financial Services
- Salary up to $67,375 CAD
- Opportunity for career advancement and growth within the organization
- Flexible remote work environment
- Comprehensive benefits package including health, dental, mental health, and retirement savings plans
- Supportive and inclusive workplace culture
- Incentive compensation tied to business and individual performance
- Calculate and code offsets and the adjusted LTD benefit in Navigator
- Inform Plan Members of the overpayment amount with clear explanations both verbally and in writing
- Follow up with Plan Members for reimbursement of overpayments and negotiate acceptable repayment plans when necessary
- Manage claim recoveries in Navigator
- Communicate effectively in English and French to support clients from various provinces
- Strong customer service focus with the ability to empathize while delivering difficult messages
- Strong math skills
- Proficiency in Office 365, especially Excel and Word
- Ability to read and interpret group insurance contracts and apply their provisions
- Exceptional oral and written communication skills in both English and French
- Experience with Navigator is an asset
- Experience in disability benefit calculations is helpful
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.