Delivery jobs in United Kingdom

Duties:

Accountability 1:

• Triage and accept referrals via agreed protocols within the OSP service.
• Assess clients for suitability for OSP psychological intervention.
• Respond to telephone inquiries regarding the Central Intake/Triage Service and triage to appropriate internal or external resources.
• Formulate, implement, and evaluate the intake process.
• Educate and involve family members and others in treatment as necessary, conveying CBT and other psychological formulations with sensitivity.
• Complete all requirements related to data collection within the service.
• Have working knowledge of provincial and national telemedicine standards, policies, and guidelines.
• Provide advice and consultation to other professionals, individuals, groups, community partners, and stakeholders.
• Participate in OSP research projects on an occasional basis, taking an active role in data collection and report development.
• Work in a manner that complies with staff and patient/client safety practices, policies, and procedures of the Royal.
• Ensure a work environment conducive to the Royal’s Anti-Racism, Harassment, & Discrimination-Free Workplace Policy.

Accountability 2: To The Royal, Clients, and Program:

• Demonstrate behaviors in accordance with the LEADS framework of healthcare leaders.
• Lead-Self: Self-awareness, scope of practice, seeking feedback, growth opportunities, personal responsibility, integrity, and character.
• Engage Others: Work collaboratively, foster development of others, active listening, respect for others’ viewpoints, and effective communication.
• Achieve Results: Decision-making based on best practices aligned with the Royal’s vision, mission, and values; goal focus; ongoing evaluation; initiative.
• Develop Coalitions: Continuous consultation, collaboration with stakeholders, and establishing new partnerships with a commitment to excellent customer service.
• Systems Transformation: Ongoing program evaluation and enhancement, critical thinking, and championing progressive service delivery changes.

Qualifications:

• Graduate-level degree or equivalent (Masters, BScN) in a health-related/clinical field including psychotherapy scope of practice (e.g., SW, OT, RP, RN) with at least five years of direct service experience in a healthcare setting.
• Registered in good standing with a Regulatory College in Ontario; autonomous practice is mandatory.
• Previous certified CBT training is an asset.
• Experience working in an interdisciplinary service delivery model is mandatory.

• Experience and knowledge of working within Indigenous communities is an asset.
• Experience and knowledge working with diverse populations, trauma, and gender-based violence is an asset.

• Knowledge of applicable legislated Acts (e.g., MHA, PHIPA, The Health Care Consent Act).
• Collaborative approach to working with community partners.
• Strong conflict resolution skills.
• Excellent advocacy, leadership, and communication skills; ability to maintain good working relations.
• Commitment to Continuous Quality Improvement, Best Practices, and Teamwork.
• Provide intake and support to local and satellite locations; primary work location may be re-assigned.
• Effective team skills and ability to work in an automated environment.
• Ability to work under pressure, meet deadlines, and evaluate outcomes.
• Experience in measurement, evaluation, research methodologies, clinical informatics, or a combination of education, training, and experience.
• Excellent oral and written communication skills.
• Willingness to work variable hours, including evenings and weekends.
• English level A- mandatory; bilingual (French/English) A- is an asset.