Customer Support jobs in Canada

Hi, we’re HUB!

We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.

The Opportunity!

Are you a bright, outgoing, people-oriented person? If so, this is the CAREER for you!

As a Commercial Account Executive, you have the opportunity to promote HUB’s full suite of insurance products and services from a recognized global leader in the industry. Given HUB’s extensive offerings, joining HUB will enable you to provide customers with all lines of coverage and help you achieve your full potential as their insurance advisor. Through our Sales Enablement team, our producers are supported by best in class research tools and programs to continuously provide timely insight and information to our customers. Additionally, HUB has an internal sales rewards initiative, Superior HUB Awards & Recognition Program (SHARP), which celebrates the top performers in the field annually at an offsite retreat.

A day in the life -

• Effectively managing customer expectations
• Answer telephones and assist clients with questions regarding their coverage
• Communicate with company personnel regarding the client’s needs and/or problems
• Understand agency rating system and company rating systems and websites
• Negotiate with the underwriters from other insurance companies on rates and coverage
• Follow-up on requested changes, renewals, etc. with insurance companies
• Reviewing and analyzing claims and discussing with clients
• Discussing & Explaining coverage to clients
• Accounts receivable follow-up
• New business and renewal sales presentations
• Closing the deal - up selling/ cross selling
• Prospecting for new business usually $20,000 to $100,000 premium
• Preparing marketing submissions, proposals and summaries of insurance
• Responsible for checking the accuracy of policies, endorsement, audits, etc. received from the insurance companies
• Issuing certificated of insurance and motor vehicle liability slips
• Reviewing payments
• Other miscellaneous duties as required

What you will bring to our team -

• Level 2 General Insurance License
• Driven to achieve sales results
• Demonstrated ability to build strong customer relationships
• Thorough knowledge of commercial insurance
• Strong commitment to personal growth and development
• Excellent presentation and communication skills are a must
• Strong organization skills

Salary Expectations –

The compensation for this position is a variable compensation structure, ie., discretionary draw plus commission. As such, the total compensation earned will vary depending on the successful candidate’s book of business at a particular time. The expected draw plus commission will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Due to the variable nature of this sales-based compensation structure, more definitive prospective information is not possible. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, equity for some positions.

Why Join HUB?

• Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!
• We work hard and play hard! Get ready for our Staff Holiday Parties!!
• Paid day off for your birthday – we want to celebrate you!
• Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities
• Room to grow within the organization
• Lots of company perks, benefits, RRSP matching and great compensation

Your future with HUB –

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

• Entrepreneurship: We encourage innovation and educated risk-taking.

• Integrity: We do the right thing every time.

• Teamwork: We work together to maximize results.

• Accountability: We measure and take responsibility for outcomes.

• Service: We serve customers, communities and colleagues.

If you value what we value, and like the perks along the way – Apply TODAY!

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at www.hubinternational.com. If you require any accommodations during the hiring process, please reach out to bar.hr@hubinternational.com to request this. Only candidates selected for an interview will be contacted.