Strategic Payments Account Manager

Episode Six; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading fintech company in Toronto is hiring an Account Manager to build and manage client relationships. The ideal candidate must have over 5 years of Account Management experience, particularly in the financial services sector. Responsibilities include managing client governance frameworks, ensuring KPIs are met, and identifying growth opportunities. Join us to redefine payments with innovative solutions.

Benefits

Inclusive work environment

Professional development opportunities

Flexible work arrangements

Qualifications

• 5+ years of Account Management experience in financial services, direct cards, payments, or issuer processing preferred.
• Strong written and verbal communication and presentation skills in English.
• Ability to work independently as well as collaboratively.

Responsibilities

• Build and manage relationships with clients to become a trusted partner.
• Manage governance framework with clients and run key forums.
• Identify and develop opportunities with existing clients.
• Ensure KPIs and targets are met.
• Manage development, enhancements, or change requests.
• Create and maintain forecast models and invoicing.
• Work with business development to renegotiate contracts.

Skills

Account Management experience

Written and verbal communication

Networking skills

Growth mindset

Ability to adapt in fast-paced environments

Collaborative skills

Identification of improvement areas

Leadership potential

Job description

A leading fintech company in Toronto is hiring an Account Manager to build and manage client relationships. The ideal candidate must have over 5 years of Account Management experience, particularly in the financial services sector. Responsibilities include managing client governance frameworks, ensuring KPIs are met, and identifying growth opportunities. Join us to redefine payments with innovative solutions.