Customer Support-Jobs in Kanada

Help us fight the good fight against mediocre marketing! Popcorn is a tight-knit team doing big things in the world of marketing, and we’re looking for the perfect fit to help our business grow. You are a creative and motivated person who is passionate about social media, marketing, PR and advertising. You love great food, the arts, building communities, and are ready to move into a full-time role helping our brands POP!

You are a natural communicator who possesses an entrepreneurial spirit and understand the power of digital marketing and public relations in building a strong brand recognition. You are well-versed in current and emerging social media platforms, and have the ability to build and sustain several active and engaged online communities using brand-consistent voices. You have a quirky sense of humour, receive constructive feedback well, and you love being part of the creative marketing process. You are solutions-oriented, yet results-driven, and take initiative in a fast-paced team environment.

Qualifications :

• 1-2 years experience in a client-facing account management role or internal marketing role (agency or sales experience is an asset)
• Post-secondary diploma or degree, or a focused certificate in Digital Marketing or PR
• Intermediate knowledge of digital and social media marketing
• Has a critical eye and strong attention to detail
• Solutions-oriented and able to provide constructive feedback to the creative team
• Basic understanding of web and social media analytics, and reporting tools (Google Analytics, Facebook, Twitter, Instagram, LinkedIn)
• General understanding of Google AdWords and Facebook Ads / Business Manager
• General understanding of public relations and local or national media landscape

Responsibilities :

• Supporting Accounts team as required
• Content writing for ads, social media posts, blogs, etc. for clients and Popcorn’s digital media channels
• Monitoring and engaging on company’s and clients’ social media channels
• Preparing monthly client reports
• Support with strategy development, campaign planning and execution
• Assisting with scheduling photographers and influencers (as needed)
• Scheduling and coordinating with influencers
• Assisting with photo shoots (as needed)
• Participating in team meetings

Compensation :

• 40 hours per week / based on experience
• Paid vacations and paid sick days
• Competitive health and dental benefits
• Education and training reimbursement program

We offer a flexible hybrid work environment with an office located near Granville Island (office pets are allowed and we have all-you-can-drink Bublé), with Mondays, Wednesdays, and Thursdays being office days! Please send your resume (cover letter not required) and answers to the following questions to [emailprotected] .

• Please describe how your previous experience prepares you for this role?
• What do you know about digital and social media marketing, and how do you think it contribute to the success of a brand / client?
• How do you stay up to date with your digital marketing knowledge?
• Based on your understanding of the position, what do you see as the most challenging part of this role?
• What strengths do you possess that would help you to succeed in this role?

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