Fairmont Jasper Park Lodge Host

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Part time

Job summary

A premier resort in the Canadian Rockies is seeking a Host/Hostess for seasonal employment. The ideal candidate will have customer service experience and knowledge of food and beverage operations. Responsibilities include coordinating seating and assisting with guest reservations. Benefits include subsidized accommodation and complimentary meals during shifts.

Benefits

Subsidized staff accommodation

Complimentary meals

Employee Travel Program

Discounts on hotel services

Qualifications

• Previous guest facing customer service experience within the last 3 years.
• Food and beverage or retail experience.
• Understanding of server and busperson tasks.

Responsibilities

• Be an ambassador for exceptional dining service.
• Coordinate seating and manage table turnover.
• Escort guests to their tables and handle reservations.

Skills

Customer service

Knowledge of menu items

Coordination of reservations

Understanding POS systems

Education

Pro Serve certificate

Tools

Open Table

Point of Sale System

Job description

Overview

Seasonal (May to October). Fairmont Jasper Park Lodge is a premier year-round resort offering exceptional outdoor adventures for both guests and colleagues. Located at 1 Old Lodge Rd, Jasper, AB T0E 1E0. Starting rate of pay: $16.46 per hour. Job type: Seasonal.

Fairmont Jasper Park Lodge is a premier year-round resort offering exceptional outdoor adventures for both guests and colleagues. Jasper is a haven for nature lovers and adventure enthusiasts, surrounded by the majestic Canadian Rockies and breathtaking landscapes.

Responsibilities

• As a Host/Hostess with Fairmont Jasper Park Lodge, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience.
• In this role you will support the hotel by:
• Coordinate seating and flipping tables
• Understand the Server and Busperson’s tasks in the outlet and provide assistance as required
• Understand shift end reports in the outlet and the POS system
• Escort guests to their tables
• Organize reservations on a daily basis using Open Table reservation system
• Have knowledge of all menu items, garnishes, contents and preparation methods

Qualifications

• Previous guest facing customer service experience required in the last 3 years
• Food and beverage or retail experience
• Pro Serve certificate required
• Previous Point of Sale System experience an asset
• Open Table experience an asset

Benefits

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria each shift
• Access to Employee Travel Program
• Discounts on hotel Food & Beverage, Spa and Golf Memberships

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.