Customer Support jobs in United States

Job Title: Inside Sales Manager

Location: Toronto, ON - In Office (Mon-Fri)

Pay: $70K - $80K base w/ OTE $100K - $120K

About the Company: We are partnered with a HR Consulting firm to help them find 2 Inside Sales Managers to join their Toronto office.

As their Inside Sales Manager, you will lead and mentor a team of inside sales consultants. Your goal is to inspire and support a successful sales team.

Key Responsibilities:

- Lead and motivate a team of 5 inbound sales consultants.

- Drive team performance daily.

- Be active and supportive on the sales floor.

- Coach team members to improve sales.

- Conduct regular performance reviews.

- Optimize CRM (Salesforce) for better performance.

- Manage leads and ensure timely follow-up.

- Identify training needs and work with trainers.

Requirements:

- 5 years of experience managing a sales team.

- Prior sales experience (face-to-face or phone).

- Strong communicator with a lively personality.

- Ambitious, driven, and team-focused.

- Resilient and open to learning.

- Thrives in a target-based environment.

Perks & Benefits:

- Work-Life Balance: 8:45am-5pm, Monday to Friday, no evenings or weekends.

- Vacation: 15 days holiday, plus statutory holidays, and an extra day off for your birthday.

- Career Development: Continuous training and coaching with a clear development plan.

- Incentives: Daily, weekly, and monthly incentives.

- Additional Benefits: Employee Assistance Program, RRSP Matching Program.

If this sounds like you then please apply!

**Please note - only qualified applicants will be contacted.