Customer Support-Jobs in United States

Job Description

Kognitive Sales Solutions is seeking highly motivated, sales-oriented individuals who can create excitement and connections with consumers in-store. As a Field Marketing Representative, you will educate clients and offer President’s Choice Financial Products on behalf of one of the most trusted and iconic Canadian brands.

Kognitive Core Values :

• Trust & Respect : Foster an environment built on trust and mutual respect, promoting open communication and collaboration.
• Commitment to Excellence : Demonstrate a dedication to achieving high standards and continuous improvement in processes and practices.
• Growth Minded : Embrace a mindset that values learning, development, and adaptability to drive personal and organizational growth.
• Solution Oriented : Approach challenges with a proactive and solutions-focused mindset, identifying opportunities for improvement.
• Dynamic & Fun : Cultivate a workplace culture that is dynamic, energetic, and enjoyable, promoting positivity and team spirit.

Pay structure : Base pay of $18 + commission!

Responsibilities :

• Educate customers on the features and benefits of President’s Choice Financial products within the store pavilion.
• Understand customers' needs to make appropriate recommendations.
• Offer exceptional advice and product knowledge.
• Drive sales, advocacy, and brand awareness for our client’s products by being a subject matter expert and advocate for the brand/product.
• Provide exceptional customer service ensuring customers have a great experience.
• Find creative approaches to engage customers and share the benefits of the product.
• Build and maintain positive working relationships with store personnel.
• Maintain a high level of confidentiality when working with customer information.
• Create excitement around the product offering by being a subject matter expert and advocate for the brand/product.

Requirements :

• 1+ year experience in sales in a financial or retail setting (asset).
• Comfortable with sales targets, eager to challenge the status quo.
• Outgoing, personable, enjoys interacting with people, with a talent for acquiring new customers.
• Customer service or sales experience is an asset.
• Strong listening and communication skills for delivering key messages.
• High integrity and accountability when working with confidential customer information.
• Willing to complete a criminal/credit background check.
• Interest in learning and development through coaching and training.
• Reliable access to a vehicle or valid driver’s license is an asset.

Benefits :

• Flexible work environment and schedule.
• Fully paid training and ongoing coaching to help you achieve goals and advance your career.
• Competitive base plus uncapped commission.
• Work for one of the most recognized marketing agencies in Canada.
• Work on behalf of one of the most trusted iconic brands in Canada.
• Career growth opportunities for advancement and professional development.