Customer Support-Jobs in Kanada

RateHawk is part of Emerging Travel Group— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As a Sales Manager, you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base.

This is a remote vacancy open to candidates residing in Canada.

• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Approach and sign up new partners (tour operators, travel agencies, travel management companies, OTAs) and provide them with extended training of our system;
• Build a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners, including the execution of required document flow and technical setup;
• Manage accounts until the first purchase is made;
• Compliance control with commercial conditions by partners, including the payment flow;
• Spend approximately 30% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
• Provide market & competitive environment analysis;
• Provide regular comprehensive reporting through CRM and internal systems.
• Initiate API deals with potential and existing partners.

• Relevant Experience. 3+ years of successful sales experience in the full sales life cycle within the travel industry, with a focus on business development.
• Market Knowledge. In-depth understanding of the country's travel market, including travel tradenetworks (travel agencies, tour operators and TMCs).
• API. Familiarity with API integration and technology sales & deals.
• Personal Skills. Ambitious, proactive, results-oriented, comfortable in fast-paced environments, creative problem-solving.
• Analytical Skills. Data-driven, tech-savvy, experience using KPIs to track success.
• International Mindset. Adaptability to multicultural environments, reflecting our global presence.
• Be Your Own CEO. Work independently with a high level of accountability.
• Think outside-the-box. Develop and implement creative solutions to challenges.
• Business trips.30% of working time may involve visiting customers, attending events, or meeting the team. Having your own car is important.
• Language Proficiency. Native English, French and additional languages are advantageous.
• Location.PreferablyToronto province.
• Work Permit. Must be a citizen or permanent resident of Canada.

• Flexible schedules and opportunity to work remotely.
• Ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Internal programs for adaptation and training, development of soft skills, and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
• Corporate prices on hotels and travel services.
• MyTime Day Off - an extra non-working day without loss of compensation.

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