Financial Service Representative

Moneymart Inc.; Alliston; On-site; CAD 30,000 - 40,000; Full time

Job summary

A financial services provider in Alliston, Ontario, is looking for a passionate individual to deliver exceptional customer service and drive store profitability. Successful candidates will have at least one year of financial services and sales experience, alongside a high school diploma. The role involves handling transactions, understanding customer needs, and maintaining compliance with safety and security standards. Competitive pay and bonuses offered, along with various benefits.

Benefits

Market competitive Pay

Monthly bonus potential

Competitive Paid Time Off

Retirement Options

Education Reimbursement Program

Exclusive Perks through Perkopolis

Free company services

Discounted company services

Qualifications

• Minimum of one year of financial services and sales experience.
• Passion for customer service.
• High school diploma or equivalent.

Responsibilities

• Deliver results on store profitability goals.
• Provide quality customer sales experience.
• Determine customers' needs and provide solutions.
• Handle cash and enter transactions into the system.
• Contact customers with past due balances.
• Complete all documentation accurately.
• Follow safety, security, and compliance requirements.

Skills

Customer service

Sales experience

Cash handling

Education

High school diploma or equivalent

Job description

Overview

At Money Mart, we’re more than just a financial services provider – we’re the catalyst for financial empowerment. Our mission is to be North America\'s leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards. In our communities, we collaborate with employees and customers to contribute over $500,000 annually to support food security, housing, health, emergency services, and other critical initiatives. We are committed to creating an environment where everybody is somebody, and together, we win as a team. We believe diversity drives innovation, enhances creativity, and strengthens our communities. Our dedication to inclusivity goes beyond representation; it’s about fostering a culture where everyone can thrive and contribute their unique perspectives. Join us on this exciting journey as we continue to revolutionize the financial services industry and empower customers to thrive!

What we Offer

• Market competitive Pay
• Monthly bonus potential based on the operational success you drive

Other Benefits Include

• Competitive Paid Time Off
• Plan for your future with our group Retirement Options
• Education Reimbursement Program to invest in your education and career growth
• Exclusive Perks through Perkopolis - enjoy special discounts and offers
• Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard
• Discounted company services including foreign exchange and Koodo services
• And Much More

During a typical day, you will

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers\' needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Successful candidates will

• Have a minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have a high school diploma or equivalent

Equality, Diversity and Inclusion

Momentum Financial Services Group (MFSG) integrates questions about diversity into its application process to support its commitment to equity, diversity, and inclusion. Applicants have the option to disclose demographic information. Choosing not to provide this information will not affect your application status.

The company is committed to accommodating applicants with disabilities during the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.