Customer Support jobs in Canada

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more...

POSITION OVERVIEW

We are looking for a Commercial Account Manager who will leverage his or her interpersonal strengths and network to generate new business opportunities. Your main objective: to have an impact on the success of entrepreneurs through our financing solutions and advisory services adapted to their needs. If you are looking for an organization that invests in your talent, this is your opportunity to join our committed and diverse team.

CHALLENGES TO BE MET
In a typical week, you would:

• Meet with entrepreneurs, clients and prospects, and discuss the specifics of their business in order to identify the issues, provide them with advice and identify, if applicable, a BDC service offering appropriate to their needs;

• Execute your action plan, which is aligned with the Business Centre's objectives. This will allow you to ensure the growth and retention of current clients in your portfolio and creating a business opportunity channel;

• Analyze, negotiate and present financing proposals while exercising credit judgement;

WHAT WE ARE LOOKING FOR
If you can answer YES to the following questions, you may be just the person we are looking for:

• Do you have a bachelor's degree in commerce or business administration?

• Do you have a keen interest in entrepreneurship, with 3 years of relevant experience in commercial credit or in business analysis and development, and a good understanding of the business world?

• Do you have demonstrated ability in business development with a drive to grow while delivering on your objectives?

• Are you self-motivated and results-driven?

• Do your clients and business contacts remember you because your advice works and you provide outstanding customer service?

• Are you a team player who creates lasting and trusting relationships with your peers, business contacts and external partners?

• Are you a strong negotiator who is focused on results?

A valid driver's license and access to a vehicle is required.

Location: Surrey, Abbotsford, Richmond and Langley.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca .

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.