Commercial Account Manager

BrokerLink; Northwestern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A national insurance firm in Kenora, ON is seeking a Commercial Account Manager. This permanent full-time role involves managing existing accounts, writing new business, and providing excellent customer service. The ideal candidate should have over 3 years of experience in commercial insurance and strong communication skills. This firm values its employees and offers competitive compensation and flexible work arrangements.

Benefits

Flexible health and dental benefits

Personal Spending allowance

RRSP with company matching

Employee Share Purchase Plan

Competitive compensation with bonus potential

Paid time off starting at 3 weeks of vacation

Employee discount programs

Qualifications

• At least 3 years of commercial insurance experience (property/casualty and auto preferred).
• RIBO license preferred or willingness to obtain.

Responsibilities

• Assist Commercial Insurance Brokers.
• Service existing accounts and write new business.
• Provide customer service, advice, and support understanding insurance products.
• Handle incoming commercial paperwork and assist with quotes.
• Negotiate with underwriters and follow up on claims.

Skills

Strong customer focus

Strong analytical and organizational skills

Excellent communication skills

Ability to manage multiple priorities

Sales experience

Education

High school or post-secondary education

Job description

Being a part of BrokerLink means you live our values: acting with integrity, respecting others, having a customer-driven mindset, striving for excellence, and treating others with generosity. These values underpin our diversity and inclusion efforts to ensure a respectful and inclusive work environment.

We seek like-minded individuals committed to providing the highest level of customer service and professionalism.

We invest in our team members because your success is our success. Our purpose, "we’re here to help people," motivates us to retain talented individuals long-term. We offer growth opportunities and a work environment that values our most important assets—our team members. With over 200 offices across Canada, we also offer flexible work arrangements.

We are looking for a Commercial Account Manager to join BrokerLink in Kenora, ON on a Permanent Full-Time basis.

As part of our employee promise, here are some of the perks of working with us:

• Flexible health and dental benefits
• Personal Spending allowance for healthy lifestyle investments
• RRSP with company matching
• Employee Share Purchase Plan (TSX:IFC) with matching
• Dress for your day policy
• Competitive compensation with bonus potential
• Employee discount programs including Apple, Bell, Rogers, and more
• Paid time off: personal days, volunteer days, exam/study leave, jury duty, starting at 3 weeks of vacation
• Recognition as one of Canada's best employers (e.g., Kincentric 2024)

Role Responsibilities:

• Assist Commercial Insurance Brokers
• Service existing accounts and write new business
• Provide prompt customer service, advice, and support understanding insurance products
• Handle incoming commercial paperwork
• Assist with quotes, new business, coverage reviews, and updates
• Prepare documentation, complete applications, issue certificates
• Process endorsements, invoices, and follow up on payments
• Communicate with insurers, negotiate with underwriters, and follow up on claims
• Gather additional information as needed for underwriting

Candidate Requirements:

• High school or post-secondary education
• At least 3 years of commercial insurance experience (property/casualty and auto preferred)
• RIBO license preferred or willingness to obtain
• Strong customer focus
• Sales experience is an asset
• Ability to manage multiple priorities
• Strong analytical and organizational skills
• Excellent communication skills

We thank all applicants; only those selected for an interview will be contacted.

BrokerLink is committed to accessibility and will accommodate candidates upon request during the selection process.

We value diversity and strive to create an inclusive environment where all team members and customers feel welcome and appreciated.

Learn more about BrokerLink at our webpage.

Join us and make a difference!