Account Manager, Outside Sales - Bilingual / Directeur de comptes, Ventes externes – Bilingue

AutoTrader.ca; Quebec; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading digital automotive solutions provider based in Quebec is looking for a District Manager. This role involves cultivating and developing client accounts while ensuring customer satisfaction and revenue generation. The ideal candidate has a Bachelor's degree and minimum 5-8 years of direct sales experience. Bilingual in French & English is required along with strong communication skills. The position offers competitive compensation and various benefits from day one.

Benefits

Gym discounts

Employee and Family Assistance program

Virtual wellness events

Qualifications

• Minimum 5-8 years direct sales experience with national / large revenue accounts.
• Proven results in achieving or exceeding sales targets.
• Bilingual (French & English).

Responsibilities

• Cultivate and develop customer accounts focusing on revenue generation.
• Complete a weekly sales planner for territory coverage.
• Maintain accurate customer records and prepare status reports.

Skills

Sales / Customer Service

Territory / Account Management

Client relations

Problem-solving

Communication skills

Education

Bachelor's degree in Liberal Arts / Marketing / Business

Tools

Microsoft Office

Job description

Overview

We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. This role will be within our flagship platform, Canada’s #1 automotive marketplace, attracting over 25 million visits each month.

This position has responsibility for promoting Trader Corporation’s Commercial and Recreational Marketplace solutions to clients within designated assignments by identifying, cultivating and developing high revenue accounts by using prospecting and consultative sales techniques. The District Manager will work with high revenue customers where superior sales, marketing and presentation skills are required to meet the needs of the customers.

Responsibilities

• Sales / Customer Service: Cultivate and develop customer accounts by proactively gathering and reviewing information to identify high-level sales opportunities. Focus on achieving customer satisfaction, revenue generation within existing assignments, and long-term account goals in line with Trader’s vision. Prepare business presentations and corporate profiles; design and implement sales strategies. Conduct needs assessments and design proposals to address the customer’s specific needs to maximize business potential. Discuss Commercial and Recreational marketplace needs with customers; understand and promote Trader products and services relevant to each customer’s business objectives. Sell with a value focus; demonstrate ongoing concern for the customer and the value of Trader. Manage all client communications, conflict resolution, and compliance on client deliverables and revenue; respond to client needs with urgency. Maintain knowledge of Trader product offerings, market trends and competition.
• Territory / Account Management: Complete a weekly sales planner to ensure territory coverage and revenue maintenance. Proactively contact new and existing accounts. Initiate post-sales activities to ensure solutions continue to satisfy the customer’s needs. Monitor competitive products and client reactions to inform Trader’s market strategy. Spend the majority of time out of the office with clients and travel between accounts. Meet sales targets for the assigned territory.
• Administration: Maintain accurate customer records for territory organization. Prepare status reports including activity, closings, follow-up, KPI’s and adherence to goals/targets. Present and negotiate rates with clients; prepare and sign contracts. Ensure documentation and reports are complete, accurate and submitted to other departments within required timelines.

Job Requirements

Education and Experience:

• Bachelor’s degree in Liberal Arts / Marketing / Business (Required)
• Minimum 5-8 years direct sales experience with national / large revenue accounts (Required)
• Proven results in achieving or exceeding sales targets (Required)
• Experience in intangible, media, and internet product sales (Preferred)
• Bilingual (French & English) (Required)
• English language knowledge required for communications with Ontario managers and English-speaking clients

Technical Skills and Competencies:

• Ability to systematically manage an account plan (Required)
• Drive to increase sales with existing accounts (Required)
• Ability to leverage internal resources to solve client needs (Required)
• Ability to educate customers through structured training (Required)
• Strong client relations and problem-solving abilities (Required)
• Ability to develop relevant product knowledge for client needs (Required)
• Ability to adapt communication style to client expectations with authenticity (Required)
• Strong closing techniques with logical, incremental steps (Required)
• Intermediate computer skills (Microsoft Office) (Required)

Interpersonal Skills:

• Excellent communication (verbal & written) and listening skills; strong people skills
• Drive for results; ability to transform a good client into a great one
• Strong time management, organizational skills, and ability to prioritize
• Commitment to self-development; problem-solving and analytical skills

What’s in it for you

• We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.
• Benefits from Day 1
• Gym discounts
• Employee and Family Assistance program
• Virtual wellness events
• Conferences & training budget
• Regular internal training programs
• Financial planning - 3% matching towards your pension and income protection
• Competitive salary
• Annual bonus structure
• 3% CPP matching